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AmandaScopel
AmandaScopel
Participant
October 29, 2018
Answered

Photoshop bug after using Ctrl + T to resize images after the last updated (v. 20.0)

  • October 29, 2018
  • 2 replies
  • 4615 views

Hello everyone,

The Photoshop is shutting down by itself after using Ctrl + T to resize images after the last updated.

Someone else have the same problem?

If anyone can help me please, this "problem" persists for more than a week. >_<

Thank you!
Att.

Amanda Scopel

This topic has been closed for replies.
Correct answer JJMack

Are there a any Crash report?  Try resetting all Photoshop tools. If that does not fix the problem try Resetting you Photoshop preferences. Make sure you has the latest Display Graphic adapter device driver installed..  Try Setting you Preference Performance setting Un-check USE GPU.

2 replies

L
lufalcao18
Participant
November 26, 2018

I'm having the same problem.. it started with only the scale tool, but now it has passed to other tools as well.
Did it work for you??

Thanks a lot!! I need to wooooork, bot photoshop is not helping me.

JJMack
Community Expert
JJMackCommunity ExpertCorrect answer
Community Expert
October 29, 2018

Are there a any Crash report?  Try resetting all Photoshop tools. If that does not fix the problem try Resetting you Photoshop preferences. Make sure you has the latest Display Graphic adapter device driver installed..  Try Setting you Preference Performance setting Un-check USE GPU.

JJMack
    AmandaScopel
    AmandaScopelAuthor
    Participant
    October 29, 2018

    Before to close the photoshop, I sent sometimes the report, but now I can't see anymore the message to report.

    I changed the setting "USE GPU" like you suggested me, and tested the command Ctrl+T with some pictures. I guess will it's works normally now =D

    Thank you so much! ^___^

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    October 29, 2018

    No other feature will not be available without GPU support. Check to see it there is a newer device driver for your Display adapter you can install.  If there is see if that one works with Use GPU checked.

    JJMack
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