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Mika H. Laybourn
Participating Frequently
November 24, 2023
Question

Photoshop Bug: Mockup won't show (some of) the Smart Object content

  • November 24, 2023
  • 2 replies
  • 795 views

Can anybody explain to me what is happening here or how I can fix the problem?

I often work with mockups, but this problem have never happened to me before.

 

I tried inserting a thumbnail into the Smart Object, but somehow doesn't appear when I save the Smart Object.

 

I've tried restarting Photoshop several times and even tried opening the workfile in the 2024 Beta version of Photoshop too, but with the same problem happening.

 

Any fixes?

    2 replies

    Michael Bullo
    Community Expert
    Michael BulloCommunity Expert
    Community Expert
    November 24, 2023

    Can you elaborate on what you mean by "I tried inserting a thumbnail into the Smart Object"?

    Are you opening up the Smart Object and placing content on the top layer?

    M
    Mika H. LaybournAuthor
    Participating Frequently
    November 24, 2023

    At 0:11, I go into the mockup Smart Object, then at 0:19 I go into my linked PSD (actually not a Smart Object, like I described it in the post). I place a new piece of content in the PSD at 0:34, hits save and closes that PSD. Here, the mockup Smart Object should have updated with the new image, because of the linked PSD, but of some point does not?

    // Mika H. Laybourn,Graphic Designer & SoMe Manager
    M
    Mika H. LaybournAuthor
    Participating Frequently
    November 24, 2023

    Okay, so for some reason my video didn't attach, so now I've uploaded it here:

    https://www.youtube.com/watch?v=YXGNR73tOn4

    // Mika H. Laybourn,Graphic Designer & SoMe Manager
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