Photoshop Bug: Sliders getting stuck to mouse after release (Mac OS)

Found this on the Wacom site:

• Why does my pen always act like I'm clicking?
• 
  
• Remove the nib from the end of your pen.  It can be removed by gripping with either a pair of tweezers or the nib extraction tool that may have come with your tablet.  While gripping the nib you can then pull it out of the end of the pen.
• Leave the nib out of the pen overnight with the pen resting on its side.  This will give the pressure switch a chance to recover.
• Replace the nib gently into the end of the pen and test it. If the problem remains, call our Customer Care center for assistance at 1-800-922-6613. Diagnostics and warranty status determination will be done during the call.

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This isn't the exact problem I was having but seemed connected. I have a spare Wacom pen and this morning I tried one of my reproducible bugs: resizing a window with a large InDesign file. Seemed to work just fine with the new pen. We shall see.

pbc

The harsh tone is because I've been trying to get this problem solved since APRIL.  Not only that—but I've been as helpful as I possibly could be to Adobe and the rest of the community.  I haven't stood by and watied for someone else to solve my problems—I've proactively disected every piece of this puzzle that I know how to—and I've dutifully reported every single detail as best I could.

Rather than concern or appreciation, my issue is met with dismissiveness from the developer, like, "You haven't ruled out much, and haven't narrowed down the cause."  That made me feel great about the hours I spent troubleshooting and trying to help solve the problem, while not getting important work done.  And then statements that are bewildering in their lack of attentiveness (e.g. suggestions that something like a plug-in or Wacom driver might be the cause of this bug, when I'd just explained at length how I spent a whole day with my machine dismantled, installing fresh versions of everything, and not installing a single thing other than OS X and ADOBE CS5.  If someone had been through that trying to solve a problem with an expensive product I'd sold them—I'd be a lot more gracious and respectful than Mr. Cox has been.

Regarding the tone of this thread—I don't post much here either, because from my observations, it's not a very pleasant place (and because I don't need help learning Photoshop... only help when there are bugs).  I guess I've contributed to that unpleasantness now.  I don't think my statements were out of line, but if I was unfarily abusive, then I'm sorry about that.  I am losing clients—real clients... my favorite clients—because I can't get my work done as a result of this bug.  It's not a feature request—it's a debilitating bug.  I've been stuck for a week now.  If Chris had been helpful instead of following what seems to amount to a "deny, distract, dismiss" approach, then I would have been understanding.  And in fact, my first post on this forum—though it was about a bug—expressed how appreciative I am of the developers of Photoshop and Illustrator because of the impact they've had on my life as a designer (which would not have been possible otherwise).  But that's not what I got...

How can any logical person look at this thread and conclude that Chris Cox is being helpful or respectful by his posts?  His statements don't show concern, appreciation, understanding, or a reflection that he's even read through the issue.  Is his tone respectful in your eyes?  What if you were in my position—waiting for a solution so you can continue to make a living and get on with your life—only to be dismissed like this because millions of other users don't have your problem.  He offers no supporting facts or theories to bolster his statement that this issue is "something...outside Photoshop."  Perhaps he's right—I don't know... I'm not a developer.  But if he actually believes what he's saying and has strong reasoning for his statement—then why is he so coy about the supporting details.  For example—what possible explanations are there (actual examples or theories, not just "something...")?  So far, his suggestions are unsupported by the data that I've gone to great effort to provide.  I don't need to be a developer to understand that.

Once again—how can he be so sure that it's something "outside Photoshop" when:

a) no other application has ever behaved this way on my entire system, ever;

b) Photoshop CS4 does NOT exhibit this behavior now—nor has it ever;

c) other components of Photoshop CS5 do not even exhibit this bug—so why isn't this "outside" force blocking mouse-up actions for those things;

d) this bug is replicable on different systems—different versions of OS X, different hard drives, different hardware configurations;

Nobody has offered explanations to these things—which makes me feel quite strongly that I'm not getting a truthful or respectful response.  Is someone working on this problem?  Does any developer want to take me up on my offer of my logs and files?  I'll even send you my hard drive, and if I have to, my whole Mac Pro tower.  Is there something else I should try?  I'm all ears.  In the meantime... I'm losing sleep, money, clients and sanity.

I'm more than willing to be wrong, but I'd put good money on the fact that I'm not—that this is a Photoshop bug, and it's being denied because it only affects a handful of users, so who cares... right?  I've offered a handful of solid, objective reasons for that conclusion, and have yet to hear one objective reason why my conclusions can't be true, are likely not true, or may not be true.  Furthermore, my experience is mirrored by the experiences of other users who have posted in this thread and elsewhere on the internet. 

How can it be something outside Photoshop if there's nothing outside Photoshop???   The only things outside Photoshop are the OS, and the hardware on which it's running.  I've experienced this bug twice this year—and the ONLY commonalities between those experiences were my logic board, and my monitor.  Almost every other piece of the hardware setup is different, from the hard drives, to the brand and model of the video card(s), to the mouse and keyboard, to the operating system itself, to the version of CS5, to the plugins installed (or removed)... etc.

That leaves one logical source as the bug—Photoshop CS5.  If I'm wrong—great!  Tell me what part of my system to remove or change and I'll do it right away so that this mysterious entity will cease to cause this behavior in Photoshop.  Please—tell me what to change.  At this point, I'm even willing to consider buying a new computer—even though I don't need one.  The only thing stopping me is the fear (for good reason) that if I went to the Apple Store today and brought home a new machine, Photoshop would exhibit the exact same behavior.

What options do I have left?  I've tested, exhausted all my troubleshooting know-how, reported every detail I could, been respectful, been mean and angry, asked for help, done more troubleshooting...  What's left—a refund?

omg this is the worst thing.

I am a digital painter.  So I am constantly making tiny tweaks to the HSB color slider.  This happens like one in 6 times and is incredibly detrimental to my work flow.  I pick the perfect minor color adjustment then go to paint olny to find it dragged it all the way to black......

Using Wacom Cintiq 22hd.  Photoshop CC 2015. 

Adobe please help!!!!!!!!!!

Good to know I'm not alone with the issue. I would be very happy if Adobe tried to do something to address this, I would gladly provide them with any technical information they require to figure out what the cause is.

The stickiest slider I have found which reproduces the issue very reliably is the first slider in the "Shadow/Highlight" dialog. If I drag that and release it, it will often continue to slide with my mouse. This works while clicking with my trackpad or my Wacom tablet.

I have to stress that the issue does NOT happen when painting on the canvas with the brush. It ONLY happens when dragging things in palettes, such as sliders and layers.

there was a bug in the OS that was supposed to have been fixed with a previous update 10.6.6/10.6.7?  Jesper Storm Bache (adobe) created a script to "unstick" keys. I'm now on 10.6.7 and still find that this little script comes in handy. So the question is whether this bug was fixed in the OS update or whether there is another bug around?

here's the link to the script, I wonder if it will unstick your sticky scrubbers?

http://forums.adobe.com/message/3296632

Yes, that's mainly where I see it too (i.e. the Layers palette).  I notice it in the History palette too—as I attempt to undo the unwanted results that occur because of this bug.  On that note, the lag I see in the History palette may only be a continuation of the lag I experience in the layers palette.  Sometimes the lag even "sticks."   …meaning that when it occurs, I have to actively click, click, click around to  un-paralyze it. This could be what's going on when I click on the History palette (meaning that there may not be a problem with that palette).

You say that you experience this 2–3 times/week.  Are there any particular steps you take to deal with it when it pops up?