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shayb68441784
Inspiring
December 23, 2018
Question

Photoshop, can't open files

  • December 23, 2018
  • 2 replies
  • 463 views

See short video below for demo. After working for a while, Photoshop stops opening any file. Once it stops, I have to restart PC in order to continue working and this process keeps repeating.

Already uninstalled and re-installed PS. And LR. And Bridge. Used CC cleaner to completely wipe my system too. Having other problems as well. Brushes stop working periodically, Lightroom sliders stop working sometimes too. Transform and crop tools will die as well for no reason.

Photoshop CC 2019, current version. Windows 10

PC is working great and up to date 100%. 32GB Ram, Nvidia Geforce 1070 video card.

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    2 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    December 24, 2018

    shayb68441784  wrote

    Already uninstalled and re-installed PS. And LR. And Bridge.

    Hi

    There is a known bug with LR and PS. Quit both. Launch Photoshop first, then Lightroom.

    ~ Jane

    S
    shayb68441784Author
    Inspiring
    December 24, 2018

    Thanks, read about that weeks ago and have been starting PS first to no avail.

    Silkrooster
    Silkrooster
    Legend
    December 23, 2018

    How much hard drive space do you have left? Kind of sounds like lack of space for the cache for either Photoshop or windows its self.

    S
    shayb68441784Author
    Inspiring
    December 24, 2018

    Thanks, but plenty of space on all drives.

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