Photoshop canvas opens with solid green image- display issue

Question

DISPLAY ISSUE: Creating a new image, or opening existing image, will produce a solid bright green field that obscures everything. The green is RGB 0/255/0, so it is pretty hard to look at. I have plenty of memory and HD disk space. I cannot make an jpg or any file display due to the solid green field. This obviously makes photoshop unusable.

screen shot shows example of problem

photoshop v22.4.2 creative cloud

3.4 GHz Quad-Core Intel Core i5

Radeon Pro 570 4 GB

40 GB 2400 MHz DDR4

imac iMac (Retina 5K, 27-inch, 2017)

Bob_Hallam · Answer

Go into  Prefs / General and hit the button at the bottom to reset preferences on quit.  Then Quit and restart your Mac, then restart PS.  That should solve the problem

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