Photoshop CC 17.1.1 update not avail

Forum|Forum|9 years ago
May 17, 2017
3 replies
798 views

In my CC apps I do not have an update showing for the new 17.1.1

My start up scratch disk is full and I have not been able to use PS for the last few days.

What am I missing?

Thanks!

photoshop-cc-2017

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Correct answer JJMack

I do not use a mac. For some reason Your Creative Cloud Desktop application is not working correctly. Sign out the back in see ir it updates. If that does mot work I believe it work off of some database file one your system. Make sure your permission can update it. If it can. Sign out close and terminate the creative cloud desktop application then rename its database then start the creative cloud desktop application see if it builds a new database and works. I do know the database name or where it is on a Mac.

JJMack

Correct answer

Community Expert

I do not use a mac. For some reason Your Creative Cloud Desktop application is not working correctly. Sign out the back in see ir it updates. If that does mot work I believe it work off of some database file one your system. Make sure your permission can update it. If it can. Sign out close and terminate the creative cloud desktop application then rename its database then start the creative cloud desktop application see if it builds a new database and works. I do know the database name or where it is on a Mac.

JJMack

Trevor.Dennis

Community Expert

justinc94841308 wrote
My start up scratch disk is full and I have not been able to use PS for the last few days.

Check the root director of your primary Scratch drive. If you have any Photoshop Temp********** that don't have today's date, then delete them. As you can see, I just found two old files one of which is 10Gb!