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svkinzie
Participating Frequently
October 25, 2019
Answered

Photoshop CC 20.0.7 Saving files issue with Catalina

  • October 25, 2019
  • 4 replies
  • 1020 views

I had updated photoshop due to file extionsion issues when saving. (this happned when I updated my Mac OS to Catalina).   Since the update,  the main window for saving freezes for about 10 seconds with each step.  It's very frustrating.  Anyone else having these issues?  Should I update again?

Thanks for any help. 

    This topic has been closed for replies.
    Correct answer jane-e

    Hi

     

    Which version of PS did you update to? Adobe released 20.0.7 to fix some of the issues caused by Catalina. You might reset preferences, which sometimes needs to be done with an update. Backup anything you’ve created, such as Brushes, Actions, Swatches, Gradients, etc. Then go to PS > Prefs > General > Reset Prefs on Quit, followed by Quit and Relaunch.

     

    ~ Jane

    4 replies

    lllluki
    lllluki
    Participating Frequently
    November 1, 2019

    same problem here i guess. when opening a psd file and saving it again, photoshop crashes (colorwheel) and the file gets corrupt. very frustrating! the only solution for me is going back to an older version of photoshop and stick with it until there's a fix for this..

    S
    svkinzieAuthor
    Participating Frequently
    November 2, 2019

    After I updated Photoshop and then reset my preferences back to the original settings, that seemed to work for me.

      jane-e
      Community Expert
      jane-eCommunity ExpertCorrect answer
      Community Expert
      October 25, 2019

      Hi

       

      Which version of PS did you update to? Adobe released 20.0.7 to fix some of the issues caused by Catalina. You might reset preferences, which sometimes needs to be done with an update. Backup anything you’ve created, such as Brushes, Actions, Swatches, Gradients, etc. Then go to PS > Prefs > General > Reset Prefs on Quit, followed by Quit and Relaunch.

       

      ~ Jane

      A
      Anonymous
      October 25, 2019

      Moving to the Photoshop forum from Get Started and renamed title for clarity

      S
      svkinzieAuthor
      Participating Frequently
      October 25, 2019

      I should clarify, that the freezing in the save window happened when I updated Photoshop, not the Mac OS.

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