Participant

Question

Photoshop CC 2015 Export As Desktop folder bug

Forum|Forum|10 years ago
October 19, 2015
52 replies
55085 views

Hello,

I use Windows 10 64bit and Photoshop CC 2015 with all latest updates installed. I have an issue when i follow these steps:

If i use Export As or Quick Export and save on Desktop folder then all subfolders on Desktop open in a new window.

Thank you.

This topic has been closed for replies.

ThePolishDane

Participant

Its 2018 and i still have this problem.,. Sometimes it even f**ks up my windows explorer so hard that it start opening the folders twice and even seen it open a folder three times.. Come on adobe, are u here?? 3 years later and this is still a problem?? The navpane stuff doesn't work for me anymore.. Please someone save me!, it makes it a spam fest to use my computer.. What do we pay for?

S

stever26858063

Participant

UPDATE:
I've unfortunately run into this problem intermittently again. It has some connection to multiple file explorer windows being open and multiple desktops or monitors. It also seems to only happen for one specific folder now. Beyond that I'm really not sure. Frustrating but nowhere near as bad as it was before.

----

It is fixed in the 2017/2018 update, but installing the new Photoshop version doesn't fix Windows Explorer if it's already messed up. First make sure your Photoshop is up to date (Help->Updates). I thought mine was auto-updating, but it wasn't and I only realized that recently. I had a similar struggle getting rid of this bug a couple weeks ago. Full disclosure, this fix involves messing with your registry in ways that I can't guarantee won't break something (BACK UP YOUR REGISTRY BEFORE YOU START), but what worked for me on Win 10 64 bit with the latest Photoshop CC update installed was this:

It starts the same as the previous registry hack mentioned in this thread
Open regedit.exe from Run
Navigate to: Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Modules\NavPane
Delete the NavPane key
Now the additional stuff
Right click on the 'Modules' folder and select Create->New Key
Name it NavPane
Right click on NavPane and choose 'Permissions'
Change the permissions of the key so that nothing can write to it
That means for each and every Group/User, "Read" should be checked and "Full Control" should be unchecked
Don't check "Deny" for "Full Control" because that will block reads as well
Exit regedit and reboot. You're done.
Enjoy the simplicity of being able to open your folders without going insane

If you only did the previously described fix (delete the key NavPane), now Windows was just re-creating the same key upon reboot. Not sure why that changed but it seems like a Windows update changed the way it handles that key deletion. Even if you delete it and recreate it, Windows was still stuffing the old value into the new key - which is why you have to set it to read-only.

As with all registry hacks, BACKUP YOUR REGISTRY BEFORE YOU START. I make no guarantees and take no responsibility for how this will affect your system(s), but I can tell you that I performed this exact fix on my system roughly 2 weeks ago and it has been blissfully smooth sailing ever since. I can even use the proper Photoshop Export (as opposed to Save for Web) without worrying about the bug returning! I know how incredibly frustrating this bug is so I hope my hack can get you all sorted out too.

Good luck!

G

GifCo

Participant

So this worked for me. But completely broke being able to open an image in the default Windows Photo app and then use arrow keys to go to the next image in that folder. Unfortunately for me this is even worse than the original bug.

WTF Adobe its 2018 and you have known about this issue since 2015!!!!

khellstr

Known Participant

Is there a working Fix for this? I got it work for while by removing NavPane key, and running the linked .bat file.

But problem is back again, and those fixes does not work anymore. Totally frustrating.

L

lovev359852

Participant

yeah definitely solution with deleting navpan key from registry DOESN'T WORK (works only for some first double-clicks after removing and then it becomes the same as it was - starts opening new windows again)

L

lovev359852

Participant

All this NavPan thing won't solve anything for all folders or for good

after sometime folders again are opened in new windows

for some my folders it won't give any affect in the first place (still new windows)

lisab150679

Participant

@everyone I have found one and only one true remedy to this issue.

I have found one and only one true remedy to this issue.

I switched to using a totally different file manager. I'm currently using FreeCommanderXE.

It was the only way to stop this nonsense completely.

On top of that this new file manager has dual pane and tabs support. So it works better for me.

M

mglendinning

Participating Frequently

My experience is that if you delete the "Bags" registry keys as described in my earlier post (15 May) as well as deleting the "NavPane" registry key as described earlier, the problem goes away entirely. Since doing this a month ago, I have not experienced any problems with the standard Windows Explorer.

sharklops

Participant

Thank you so much for the Bags info! It was critical in getting this finally handled for me. One thing that may help others: even with the newest BAT file, the issue wouldn't resolve for me until I also unpinned everything from Quick Access in the navigation pane. I was able to then repin things without issue.

Thanks again to everyone who has helped with this!

M

mglendinning

Participating Frequently

I have been suffering this problem for months but have always been suspicious of the proposed "fix" here involving the NavPane registry key. The problem only affects certain folders tainted by the Photoshop export function, not everything on the system, and the NavPane registry key is clearly not specific to a particular folder or set of folders.

So I investigated where Windows Explorer stores information about view settings on a per-folder basis and it appears to be elsewhere in the registry using a set of keys called "Bags". See, for example the description at Windows 10 Forums.

It could well be that Adobe has already fixed this problem in Photoshop itself, but the wrong information is still stored in the Windows registry for the specific folders that have already been tainted by Photoshop.

This morning I cleared out the "Bags" settings in my registry using the commands listed under Option One (Reset Folder View Settings of All Folders) in the link above and all is looking good so far. You may want to give this a try as well. I will update this post if the problem returns.

P

plasmax

Participating Frequently

Just tried the .bat file you linked, still getting the folders under \Download\ to open twice (a fckin total of 3 windows every time I open one).

This is unbelievable. Adobe just keep ignoring this. Sent a message a few days ago to the muppet who said it wasn't a bug and he didn't even come back to me. I'm so pissed off I have no words to describe it. Fck Adobe seriously.

M

mglendinning

Participating Frequently

I found that I had to delete the "NavPane" key as well as the "Bags" keys in the same RegEdit session and before restarting Explorer. Also make sure you have no Explorer windows open when you do this. It appears these keys get recreated automatically by Explorer and you need to be careful to clear them all out simultaneously.

Of course I could be wrong, but this procedure has worked for me!

J

jesstmoody

Participant

I too have been afflicted with this bug. This is outrageous Adobe. You're a big company, I get it, but this is an important issue that has yet to be addressed in 2 YEARS!! As a last ditch effort to get Adobe's attention, I've started a Change.org petition (no, I'm not joking). Please click here to support it and get Adobe to do their job. Hopefully, this will do something. Please share the petition on any/all of your social media platforms and share it with other people you know who have this issue.

A

Asymptotic1

Participant

Been having this problem for two year, finally took the time to figure it out.... and here we are.

The hell adobe....

S

stever26858063

Participant

Hi guys,

I found what seems to be a decent work-around. Someone in this thread mentioned that when it happened, the folder always came up with picture tools tab. So in the "Customize" tab of "Folder Options," I changed the folders to "General items" instead of pictures and - so far - it has fixed the issue. It's a little annoying because I typically would prefer it to be formatted for pictures, but it's better than the maddening insanity of it opening various folders willy-nilly.

Hope it helps someone else! This problem sucks! Adobe get off your butts and fix it.

D

dinos24sp

Participant

Been having this problem for well over half a year-- super annoying and I assumed it was a Windows issue until now... After a year and a half of reported occurrences from a sizable group of users, still no fix from Adobe? Come on!!