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charlesc1965
charlesc1965
Participant
November 3, 2017
Question

Photoshop CC 2017 - Disaster!

  • November 3, 2017
  • 8 replies
  • 1972 views

This latest update to my beloved Photoshop CC is an absolute bug-filled, error-strewn, crash-city disaster! From simply trying to change image or canvas size (fundamental), to duplicating paths (with Alt+Shift) to changing leading (with typography) - it's a nightmare of epic Halloween proportions. And what are those hideous 'picture help' pop-ups that keep appearing, even though I turned them off? In this world of big data, do Adobe not know that I've been using Photoshop since it was created? I could go on and on, but have work to catch up on (from all the time lost to this awful release).

I do like the bigger anchor points on paths however. Small comfort in the scheme of things

    This topic has been closed for replies.

    8 replies

    I
    Ibrahim81
    Participant
    November 5, 2017

    i suggest you to update to update to PS CC 2018

    U
    uplink777
    Participating Frequently
    November 5, 2017

    The heading is wrong, it is the CC 2018, doing all this stuff. 2017 works just fine.

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 5, 2017

    As I said, this happens with every new release. New functions are added, new error-checking code added. New bugs in video drivers.

    GPU vendors aren't really interested in Photoshop. Their market is gaming, that's where their income is.

    Still, both major manufacturers, Nvidia and AMD, have dedicated product lines for CAD and 3D applications, with their own driver versions. These don't cater to the gaming crowd. I suspect these video cards work much better for Photoshop, although slightly-to-insanely more expensive. I have a Quadro (a low-end one at that) in one of my systems, and I haven't seen as much as a hint of any problem in Photoshop since I got it.

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 5, 2017

    All of this sounds video-driver related. To be fair, that's outside Adobe's control.

    This has happened with every PS release since CS4 - when GPU support was introduced for the first time. There was even a thread identically titled "Photoshop CS4 is a disaster", that reached 1000 posts or so. That thread was legendary - and every single problem reported was later corrected in driver updates.

    I don't know why Photoshop seems particularly hit by buggy video drivers. Maybe it just makes very unusual calls to the GPU. The PS engineers just relate to the APIs provided by Nvidia, AMD and Intel, and rely on everything working to specification.

    U
    uplink777
    Participating Frequently
    November 4, 2017

    I just reverted to previous version. That one [thank God] works like charm.

    Adobe is legendary by it's *********** of everything, but this one really went past everything.

    [Edited by Moderator: Please do not use any such expressions in the future. These do not belong in a forum!]

    Oi, Adobe team. You're milking all of us 100-120 e/month, this really shouldn't happen on a greedy subscription model.

    [Mod: The subscription usually costs approx. 60€ (50$) per month. ]

    A
    Andre Schneider
    Known Participant
    November 3, 2017

    +1 on the huge disappointment on the latest version of PS.

    Healing tool unusable. After 5-10 brush strokes it starts taking about 5 seconds per stroke to heal (way longer if it's a bit bigger area). And yes, why on earth does Photoshop thinks it needs to add a Windows Office "help clip" popup on almost every operation we do is beyond any understanding. Maybe have a choice when you install when it asks you "Do you want an annoying popup message that tries to tell you what to do?"

    I think that every time that Adobe decides to "We're also going to erase all your older versions of PS with this installation" is a telltale that something is about to go really wrong.

    MacOS Sierra 10.12.6

    PS CC 2018

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 5, 2017

    https://forums.adobe.com/people/Andre+Schneider  wrote

    I think that every time that Adobe decides to "We're also going to erase all your older versions of PS with this installation"

    Yeah, that is a problem that many of us have pointed out on many occasions. It should be a clearly visible option, not the default behavior. You can override this, but it's not very obvious how.

    Bob_Hallam
    Bob_Hallam
    Legend
    November 5, 2017

    Simply turn off the Use Graphics Processor in Photoshops Preferences/Preformance tab and that will smooth things back out.

    ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.
    angryf84
    angryf84
    Inspiring
    November 3, 2017

    yeah I hear ya...  i copy my working file every 15 mins because if it crashes during a save the file is most likely dead...

    Mine has a tell when it's going to crash:

    The screen flickers then it crashes not long after.  Usually when I have an area selected and I'm zooming in or out.

    feels like OS7 and PSD 5

    Mac OSX High Sierra on MacBook Pro

    U
    uplink777
    Participating Frequently
    November 3, 2017

    +1

    Dear Adobe, what in the hottest hell have You done to Adobe Photoshop? Nothing works. I mean NOTHING works. Text fields, actions, I have this weird number everywhere popping up --2147 and some () in the end.

    What in the hell?

    Please fix it, asap!

    Bryan

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      November 3, 2017

      Since you did not provide any information about your system nobody can help at his point.

      What operations system do you use?

      Is your system up-to-date, all patches and newest versions of driver software is installed?

      Do you have installed the latest Photoshop version CC 2018?

      Do you have reset the PhotoShop preferences? Preferences in Photoshop

      Axel

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
      M
      moonray
      Participant
      November 3, 2017

      Hi, Charles,

      I agree exactly to Your recent problems with Photoshop CC.  Since about 12 hours Photoshop merge for stitching my HDR images does no more work as it did before. Even for stitching just 2 or 3 pictures together. Until yesterday I could assemble without any problem 80 photographs.... 

      Hope that Adobe will soon repair this problem. It began at the moment when the 'picture help' pop-ups appeared on screen.

        F
        FitzFoto12089247
        Inspiring
        November 3, 2017

        Are you running v19?  If not, update to PS CC 2018.

        charlesc1965
        charlesc1965Author
        Participant
        November 3, 2017

        Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

        Number of Launches: 451

        Operating System: Windows 10 64-bit

        Version: 10 or greater 10.0.15063.296

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