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Swan Web Team
Participant
November 8, 2016
Answered

Photoshop CC 2017 - Error - "Can't write new document presets file." on close, files won't open

  • November 8, 2016
  • 1 reply
  • 4894 views

Hi all,

I've just updated to Photoshop CC 2017 and it's now not saving preferences, and won't open documents.

On closing, I get the dialog error "Can't write new document presets file."

I've tried resetting preferences, which hasn't worked. Is there a solution to this please?

Thanks,

David

This topic has been closed for replies.
Correct answer Akash Sharma

Hi David,

Please refer this similar thread and let us know if that helps.Can't write documents Presets file error

Regards,

Akash

1 reply

Akash Sharma
Akash SharmaCorrect answer
Legend
November 8, 2016

Hi David,

Please refer this similar thread and let us know if that helps.Can't write documents Presets file error

Regards,

Akash

Swan Web Team
Participant
November 8, 2016

Thank you Akash, that worked.