Photoshop CC 2017 is super slow + resets preferences everytime

Question

Hi, I'm having this issue since i have bought Creative Cloud 2017 a month ago, Photoshop is incredibly slow (startup takes 2 to 5 minutes, it crashes and the type tool is super slow) despite my relatively strong hardware. Photoshop always resets my preferences at startup (recently opened files, imported tools and brushes, my custom workspace etc., all gone). Also workspaces won't even work (it says that the file doesn't exist everytime I select a new workspace?!!??!!?).

I tried turning it on and off again, reinstalling Photoshop, opening it as administrator, resetting the preference file, Messing with Photoshop AppData files' read only parameter on windows, none of all this works, it's getting kinda infuriating.

Thanks in advance if you have a solution!

Zaid Al Hilali · Accepted Answer

I experienced slow Photoshop behaviour in recent month after upgrading to CC2017 but that was related to Font preview which I ended up turning it off from the menu Type > Font Preview Size > None.

Try it, this could be it.

Talking about fonts, when we have hundreds or thousands of fonts in the OS, I suppose Adobe applications will take time to load all at startup. See if you can restart your machine with basic fonts and check if Photoshop loads faster and behaves normally.

jbm007 · Answer

I assuming you are on a windows platform.Can youGo to control panel/administrative tools/event viewer/windows logs/application and find the application error."copy details as text" and post them here.

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