Photoshop CC 2017 not open files

Forum|Forum|9 years ago
November 22, 2016
3 replies
1659 views

I try to open a psd file, but it does not open, it even goes with any file, help, please

This topic has been closed for replies.

Correct answer StefanRG

Had the same problem. You cannot have two graphics cards. Dual monitors must be on the same COMPATIBLE graphics card. Check the Preferences>Performance. See if your card is listed. You may need to uncheck the box. Try one monitor at a time.

Photoshop graphics processor (GPU) card FAQ

S

Sein Mya28482456g87b

Participant

So do I. How to do it?

jane-e

Community Expert

So do I. How to do it?
By @Sein Mya28482456g87b

If your issue is the same as the one from the OP in Nov 2016, use the advice that @StefanRG gave six years ago in Jan 2017 and was marked "correct".

If your issue is different, please clarify so we can better assist.

Jane

S

StefanRGCorrect answer

Participant

Had the same problem. You cannot have two graphics cards. Dual monitors must be on the same COMPATIBLE graphics card. Check the Preferences>Performance. See if your card is listed. You may need to uncheck the box. Try one monitor at a time.

Photoshop graphics processor (GPU) card FAQ