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chantbead
chantbead
Known Participant
November 15, 2016
Answered

Photoshop CC 2017 slow to open.

  • November 15, 2016
  • 4 replies
  • 3126 views

Have updated to Photoshop CC 2017 and it is now slow to initially open as it searches for plugins, CC 2015.5 opened instantly.

After opening it responds without any delay.

Have removed my third party plugins but it is still slow to open as it searches for plugins which is the main cause of the delay.

I am running a 6 months old Windows 10 photo editing PC (Chillblast).

Any help will be appreciated.

This topic has been closed for replies.
Correct answer sonofmrsnak

I think I've found a workaround, and I've had this problem with 2017 from the get-go. Even the latest didn't fix it.

I unchecked "Open documents in tabs" in Workspace prefs so that the image opens in its own window. Files open immediately.

4 replies

rafael jrm10578310
rafael jrm10578310
Participant
July 23, 2017

Same problem here. We have a new Dell T7910 workstation with 32GB RAM 8GB graphics. Installed Adobe CC 2017. All of them starts fast except for Photoshop which takes 4 minutes and 5 seconds on all settings that I did. I tried several settings in the preferences and all of them opened up at 4min time. First click on the icon, nothing happens for 2 minutes. Then on the 2 min mark the Photoshop splash screen appears with the note "searching for plugin". After a total of 4 min and few seconds that's when Photoshop opens. I changed the settings several times for half a day and still it opens after 4 minutes.

My older unit which is a dell T7600 having the same version license (CC 2017) is opening fast. When you click on the icon the splash screen appears after 3-4 seconds then the program window shows up at 20-22 seconds.

Maybe it has incompatibility with a certain hardware or hardware set-up. For my drives, my old dell is running on SATA and the new dell is running on RAID 5.

Kindly message me if you have a suggestion or have found a solution for this.

Thank you.

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
July 23, 2017

As Photoshop start up it displays many messages on its startup graphic.  So you can see what initializing process is in control. Watch these message as Photoshop start up.  Does Photoshop seem to hang in one process a very long time.

JJMack
rafael jrm10578310
rafael jrm10578310
Participant
July 23, 2017

In my case as I have mentioned above, nothing shows on the screen for 2 minutes. Then the splash screen appears with the initialization process saying "searching for plugins" for 2 minutes. After that, the initialization notes starts to rapidly change text and then photoshop opens. I did several setting edits and the average opening time takes 2 minutes 4 seconds. I played with graphics settings, scratch disc, RAM percentage, history states, cache, etc.

L
LhamaDoMal
Participant
November 28, 2016

I am having the same problem. Takes more than a minute to open where 2015 took 15 seconds.

Usually, from LR I choose Edit In and PS takes so long to open that LR returns error saying it was impossible to open the file. Sometimes even when PS is already open this error occurs.

What is the solution for this annoying behaviour? Should I go back to previous version?

sonofmrsnak
sonofmrsnakCorrect answer
Inspiring
January 12, 2017

I think I've found a workaround, and I've had this problem with 2017 from the get-go. Even the latest didn't fix it.

I unchecked "Open documents in tabs" in Workspace prefs so that the image opens in its own window. Files open immediately.

jbm007
Community Expert
jbm007Community Expert
Community Expert
November 15, 2016

Have you created a scratch disc?

Have you set font preview to "none"

chantbead
chantbeadAuthor
Known Participant
November 15, 2016

Thanks, yes I have a dedicated 250Gb SSD for the scratch disk.

Have also tried setting font preview to 'none', no difference.

Fhantum
Fhantum
Participating Frequently
January 12, 2017

I was going to say switch to an SSD for your hard drive, but it looks like you already have. Switching to an SSD has been a night and day difference for me on how quickly adobe programs boot up.

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
November 15, 2016

Try resetting you preferences. Restart Photoshop and hold shift during the start up and skip loading third party plug-in.  Photoshop startup takes sometime on my machines normally under 20seconds the first time under seconds  after the first. I have some plug-ins and many scripts some of which are plug-ins,  If you have a lot of scripts,, plug-ins, patterns and other things load. Startup takes some time.

JJMack
chantbead
chantbeadAuthor
Known Participant
November 15, 2016

Many thanks, have tried what you said to no avail. Still takes time searching for plugins.

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