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sarobar_kasaju
sarobar_kasaju
Inspiring
November 7, 2016
Question

Photoshop CC 2017 Unusable slow

  • November 7, 2016
  • 66 replies
  • 150504 views

I upgraded my Photoshop to CC 2017 today and since the upgrade it has been very very slow. When I click on File menu the dropdown menu appears like after 3-4 seconds. When I delete layer it take about 10 second. Zoom in and out are terribly slow. I work on Photoshop everyday hope to get the problem resolve as soon as possible.

Is there a way to downgrade to earlier version?

My computer details:

Windows 10 Pro

Processor: Intel i7-5960X

RAM: 32 GB

Graphic: NVIDIA GeForce GTX 780 Ti

SSD

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    66 replies

    Show previous replies
    S
    Spelt
    Participant
    November 9, 2016

    i had to reinstall the older version

      sarobar_kasaju
      sarobar_kasajuAuthor
      Inspiring
      November 9, 2016

      Thats what I did, installed the older version

        m1k3_p4lm3r
        m1k3_p4lm3r
        Participant
        November 8, 2016

        Same for me - this is terrible - I am a contract front-end web dev, and can't even get simple things done...!

          JacekPuzio
          JacekPuzio
          Participating Frequently
          November 8, 2016

          Windows 10, PS 2017 - terribly slooooow....

            cyrilz75
            cyrilz75
            Participant
            November 24, 2016

            Win7pro 64 very slow since I updated to cc2017 last week

            15 minutes to open the first pic, then ok.

            Abhinay7
            Abhinay7
            Participant
            November 24, 2016

            Hi.

            Kindly try this

            Goto

            Edit>Preferences>Performances and then set the Let Photoshop Use to 50% usage or to be precise 3536 mb

            similarly Goto

            Edit>Preferences>3D and then set the Let Photoshop Use to let's say 41%

            and then restart the photoshop....

            Adam Jerugim
            Community Manager
            Adam JerugimCommunity Manager
            Community Manager
            November 7, 2016

            A couple things to try to diagnose this (for Windows users, if you're on the Mac on seeing a slowdown with CC 2017, try disabling font previews - Type > Font Preview Size > None):

            1.  Try disabling font previews (as described above)

            2.  Select the application executable and right-click on it and select to run as Administrator

            3.  Try creating a new Admin user and launching PS from there

            If none of the above three suggestions helps, then please launch Task Manager and take a screen shot of the active apps when PS is running and post that here so I can take a look.

            Thanks,

            Adam

              sarobar_kasaju
              sarobar_kasajuAuthor
              Inspiring
              November 8, 2016

              It works great when creating a new user on my computer. How can I fix this on my main user?

                rmxs
                rmxs
                Participant
                November 7, 2016

                Same here, after the CC 2017 Photoshop became super slow. I've tried disabling the GPU checkbox, it helped a bit, but the whole workflow is still a lot slower than it was on 2015.5. It takes twice more time for program to do simple tasks (like copy layer, move it, rename). Even scrolling the Layer pane is slow.

                I'm on Late 2012 Mac Mini

                2m3 Ghz Intel Core i7

                16GB RAM

                  D
                  davidplank
                  Participant
                  November 7, 2016

                  Illustrator, Photoshop and Indesign all crippled by the latest upgrade. Can't get anything done, it's agonizing! Please please someone fix this ASAP

                    Mohit Goyal
                    Community Manager
                    Mohit GoyalCommunity Manager
                    Community Manager
                    November 7, 2016

                    Hi sarobar.kasaju,

                    Could you please try disabling the GPU under the performance tab in preferences, also check is your video driver are up to date according to the OS you are using.

                    Regards,

                    Mohit

                      C
                      cris74deleon
                      Participant
                      November 24, 2016

                      i just had my new laptop yesterday 23 NOvember 2016 and the first thing i did was to put photoshop cc 2017... really disappointed that that its really really slow..i cant even go back to version 2015... thanks

                      nvidia geforce gtx 950m

                      windows 10 64

                      i5 4200u

                      Terri Stevens
                      Terri Stevens
                      Legend
                      November 24, 2016

                      you can get CC2015.1 at the link below. As the two programs use different folders there is no need to remove CC2017, but once CC2015 is installed go to update under the Help menu to get version CC2015.5.2

                      https://helpx.adobe.com/creative-cloud/kb/creative-cloud-previous-version-apps-download.html

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