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A
Anonymous
November 17, 2017
Answered

Photoshop CC 2018 cannot open up, error code 0xc000007b

  • November 17, 2017
  • 1 reply
  • 7470 views

I've just upgraded my PS CC 2017 to the latest version of CC 2018. Unfortunately, the software couldn't open up and run normally. There was only an error message, which said “The application cannot start properly（0xc000007b）, Click OK to close the application”. The screenshot is showed below.

Furthermore, before this issue, it had another 2 errors of lacking 2 files, which are "msvcr120.dll" & "msvcp120.dll". I've downloaded these 2 files and copied them into the System32 Folder, but the issue still exists.

So, what should I do? How can I solve this problem. Is there anyone can provide any solution?

This topic has been closed for replies.
Correct answer kglad

hi,

start by updating your mc visual c++:  https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 17, 2017

hi,

start by updating your mc visual c++:  https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

    A
    Anonymous
    November 18, 2017

    Dear, Kglad,

    Thank you for your kindly reply. I'm glad to inform you that my problem has been solved successfully by downloading the file of " Microsoft Visual C++ Redistributable Packages for Visual Studio 2013. " Thank you very much!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 18, 2017

    you're welcome.

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