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Participant
October 6, 2018
Question

Photoshop cc 2018 keeps reverting Keyboard Shortcuts to Default

  • October 6, 2018
  • 3 replies
  • 3330 views

Having an issue with newly installed Photoshop cc 2018 after a fresh system reformat where on startup it will automatically revert keyboard shortcuts to the default photoshop settings. I have tried overwriting the default keyboard shortcut keybinds, and making my own custom keyboard shortcut profile (as shown below), no matter what I do photoshop always reverts back to default keys on startup.

Imgur: The magic of the Internet

How can I fix this?

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    3 replies

    Participant
    October 11, 2018

    Whats going on here??

    I always use my customized keyboard layout. Today it was set to Adobe Premiere Pro Default for no reason. When I edit the shortcuts and click "Save" it jumps back to the default setting.

    This must be a new bug. @Adobe: Please fix ASAP.  This is messing up my workflow.

    October 11, 2018

    Hi

    You should post your query over on the Adobe Premiere forum

    Premiere Pro CC

    Trevor.Dennis
    Community Expert
    Community Expert
    October 7, 2018

    I'm thinking you'd have said so if it was the case, but do you ever reset of change the workspace you use?  We have the option of saving custom shortucts, Toolbars and menus with custom workspaces.  It's an extremely useful facility, and lets us re-task shortcuts according to the project we are working on, the workspace that suites it.  It's a feature I make extensive use  of, and I switch back to, and reset the Essentials workspace when I need the default  shortcuts.

    If all else fails, you could create and save a custom  workspace, and store your custom shortcuts in it.

    Another thing that comes to mind are User Permissions.  If the file where the shortcuts are saved is read only, then you'd lose them on a restart.   What operating system are you using?  From memory, I think this was mainly a Mac issue, and not a recent one, but worth looking at.

    Basic troubleshooting steps to solve problems and issues in Adobe Photoshop CC

    gener7
    Community Expert
    Community Expert
    October 7, 2018

    You are running Windows. Let's try right-clicking on Photoshop CC 2018.exe in your Photoshop folder and choose "Run as Administrator" to give Photoshop elevated privileges in Windows.

    Then change to your custom shortcuts and see if it holds.

    Gene