Photoshop CC 2019 keep crashing when using Portraiture plugin

Question

This is what is happening - I've 27" iMac with 32GB RAM + 1TB SSD + i7 - 2015 version.

This are the steps I'm taking.

Open 10 jpeg files into photoshop

Open a file in Portratiure plug-in from Photoshop.

Apply skin smoothing effects and click on OK in portrature to return back to Photoshop CC

Out of 10 files - Photoshop crashes atleast twice, I've to reopen Photoshop.

Is there any way to fix this ? This is getting to a point where it is like click and pray kind of situation.

Daniel E Lane · Answer

What actual plug-in are you using? Pretty sure Photoshop does not make a portraiture plug in. Companies make them for use in Photoshop though. If you are talking about portrait professional or one of those, it's probably because te version of the plug-in you have has not been updated yet to work with the new version of Photoshop.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded