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Participant
July 27, 2020
Question

Photoshop CC 2019 Won't Open Certain Extensions? (No Error, Just Strange)

  • July 27, 2020
  • 1 reply
  • 683 views

Hey so I recenlty got Photoshop and wanted to install some color based extensions, I got Coolorus 2.5 and Magicpicker. I went to the extensions tab and opened them up, they are in Photoshop, but, when I click on them, a blank tab opens briefly, then immedialty closes. I can't use them! Interstingly, I am able to use an Adobe based extension called Adobe Color Themes, but not Magicpicker or Coolorus 2.5. I have tried updating my Photoshop, uninstalling and reinstalling both Photoshop and the extesions, and reseting my prefences, but I have had no luck and yielded the same results. I tried contacting the techincal support at Anastasiy (creator of Magicpicker), but they said to go to Adobe support. My version of Photoshop is the 20.0.7 release, can anyone help me? I've been stumped on this for days.

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1 reply

lambiloon
Community Expert
Community Expert
July 27, 2020

Hi i think you to need to install latest version of photoshop hope it works on it....regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional