Skip to main content
A
Andrei Busuioc
Known Participant
October 19, 2018
Answered

Photoshop CC 2019 won't save .psb files

  • October 19, 2018
  • 2 replies
  • 4375 views

I am working on a MacbookPro 2018 32gb ram, i9 2.9 with around 360 gb free on my ssd, running MacOs Mojave.

I have a large psb file 300 cm x 150 cm @ 300 DPI (around 3,9 gb estimate size), which photoshop refuses to save.

I purged everything deleted everything although i think it has sufficient resources to actually perform this task. Well it doesn't (stays at 0 for as long as 45 minutes)

It has 27 gb of ram out of 32 allocated.

Is this from the computer resources or a photoshop bug?

Any ideas?

    This topic has been closed for replies.
    Correct answer c.pfaffenbichler

    Have you tried »Save As«?

    Unfortunately I have seen cases in which one specific Layer seems to have been the cause of such problems.

    So if all else fails I would recommend

    • Image > Duplicate

    • Remove the bottom half of the Layers

    • Save As

    • repeat for the other layers …

    Then, depending on whether any part can be saved at all try to isolate which Layer/s utterly refuse to be saved.

    Admittedly a slightly barbaric approach, but what else its there to do?

    2 replies

    J
    JAFRA360
    Participant
    January 23, 2021

    2021 working tips

    How I sort out this problem 

    save the file first (turn of all layer & try 😉if not saving then duplicate each layer groups and try to save by separate files🤝)

     

    then find out which layer making problems in which group 

     

    try to replace only that layer 

    cheers! Have a nice day 

     

     

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    October 19, 2018
    which photoshop refuses to save.

    Please be more specific; what exact alert do you get or what happens?

    Are you saving or saving as?

    A
    Andrei BusuiocAuthor
    Known Participant
    October 19, 2018

    The Photoshop that refuses to save is Photoshop CC 2019 as the title of the thread is stating ;D. Think is version 20.0.0 if i am not mistaking.

    I am saving the file for the first time (just saving - not saving as)

    An when i say it's refusing i mean i remain stucked at 0% for the following 45 minutes. I get no errors, it's just not saving.

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    October 19, 2018

    Have you tried »Save As«?

    Unfortunately I have seen cases in which one specific Layer seems to have been the cause of such problems.

    So if all else fails I would recommend

    • Image > Duplicate

    • Remove the bottom half of the Layers

    • Save As

    • repeat for the other layers …

    Then, depending on whether any part can be saved at all try to isolate which Layer/s utterly refuse to be saved.

    Admittedly a slightly barbaric approach, but what else its there to do?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices