Photoshop CC 2020 360 panorama - black window issue

Forum|Forum|6 years ago
November 29, 2019
2 replies
2755 views

Hello,

I've an issue with Photoshop CC 2020 and 360 spherical panos, when I choose the 360 view mode from 3D > Spherical Panorama > New Panorama From Selected Layers, I see only a black window without the image. Not problem with Photoshop CC 2019 or older versions. I've updated also my nvidia gtx 1060 drivers.

How I can resolve?

Thank you

Sergio

Problem or error

This topic has been closed for replies.

A

Anonymous

Hi

This issue has been reported to Adobe here

https://feedback.photoshop.com/photoshop_family/topics/black-image-from-3d-spherical-panorama?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all

Mohit Goyal

Community Manager

Hi there,

We're really sorry for all the trouble. Could you please turn on the "Legacy Compositing" from Photoshop preferences > performance tab, restart Photoshop and check if that helps.

Thanks,

Mohit

S

s76xAuthor

Participant

Hello Mohit,

I've tried your tips (performance legacy) but the problem still remaining..can be resolved with next update?

Sergio

R

renep54980445

Inspiring

Same issue here, tried on 2 pc's with different hardware, on both the same problem.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded