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mcgregorbart
Participant
November 30, 2021
Question

Photoshop cc 2022 crashing pc

  • November 30, 2021
  • 1 reply
  • 297 views

Hi

can anyone help since the update to 2022 and all updates thereafter, whenever I click select subject or object selelection my pc instantly crashes and reboots? Using windows 10 pro with latest updates nvidia GeForce graphics card with latest drivers (have tried rolling back to earlier drivers) have tried switching off gpu in performance preferences. Have monitored cpu temps etc. have uninstalled and reinstalled clean copies of photoshop still happening. Reaching out for anyones help please. Cheers

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1 reply

@mj
Community Expert
@mjCommunity Expert
Community Expert
November 30, 2021

Hi @mcgregorbart ,

 

This seems to be a known issue. See: https://helpx.adobe.com/photoshop/kb/known-issues.html

 

In the interim, get hold of Adobe support. Their techs have been able to get users going by tinkering with permissions and drivers.

 

Whilst this post is old, it may help. https://community.adobe.com/t5/photoshop-ecosystem-discussions/bug-photoshop-2020-select-subject-crashes-pc/m-p/11220586#M340708

 

Let us know how you go.

mj

 

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