Photoshop CC - All Custom Shortcuts disappeared

This afternoon I still had all my shortcuts.

This evening, they were all gone. The set of shortcuts is gone from the Shortcuts menu, and a set that I never created is there.

What has happened?

Is there any way to reconnect to the set of shortcuts? May the file still be there?

For now I don't even have a shortcut to flatten a file.

I'm on a Mac, High Sierra, and it's Photoshop 20.

This topic has been closed for replies.

Community Expert

May the file still be there?

Did you do a search of the libraries?

Could you be logged in to your computer with another ID?

Inspiring

I don't know where to find the settings file for keyboard shortcuts, so I set up a new custom set.

At least it will give me the option to free some single key shortcuts like "p" as I never use the pen tool, for example.

Community Expert

Does anyone else use your computer?

You can view who you are logged in as here.

Also make sure have CC2019 running as not CC2018.

Sign up