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Participant
January 14, 2019
Question

Photoshop CC crashing when using Notes

  • January 14, 2019
  • 1 reply
  • 198 views

Hi

Photoshop CC files consuming high RAM when notes are in the particular file. When I am working on a files with edit notes the photoshop suddenly consuming RAM  very high and its increasing frequently and then photoshop crashes. I found this problem only in CC version, in lower version till CS5 it is working fine.

Pls help!

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1 reply

January 14, 2019

Hi

What operating system and exact version of Photoshop do you have, in Photoshop go to Help > System Info and copy and paste that into this thread

Participant
January 14, 2019

Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588  x64

Number of Launches: 118

Operating System: Mac OS 10.13.6

System architecture: Intel CPU Family:6, Model:70, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

Physical processor count: 4

Processor speed: 2700 MHz

Built-in memory: 8192 MB

Free memory: 2818 MB

Memory available to Photoshop: 6926 MB

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Participant
January 14, 2019

Hi friend, Are you solve the problem? let me know how you did that. Thanks