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Photoshop CC displays images 25% smaller than other apps?

Forum|Forum|12 years ago
October 3, 2013
11 replies
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Why is Photoshop CC displaying images 25% smaller than my other applications? If I open a 72 ppi square pixel aspect image in Photoshop, I have to zoom to 125% for it to be the same size on screen as in my browser or any other image viewer. Photoshop reads the correct pixel sizes, but displays it smaller.

I design and build websites and have been using Photoshop for over 15 years and haven't noticed this until CC. If I save the images and build out the site, or even just drag the image into a browser and then overlay that browser window above the Photoshop window to see both images side by side, I can clearly see a 25% difference in size.

If I zoom in Photoshop to 125%, then the sizes match. So, the problem is when designing a website, everything looks smaller in photoshop. Then when I build it out, everything is way too big.

My browsers are definitely at 100% zoom and I can open the image in any other image viewer at 100% and the affect is the same.

Is there a setting that can be adjusted in Photoshop to correct this?

This topic has been closed for replies.

Correct answer PECourtejoie

In Windows, go to control panel>display, and check that you are using the 100% (default) setting..

B

benjamint24823035

Participant

So, this is a Windows scaling issue, but it is also possible for it to be wrong with the scaling set to 100%. In addition to that, (in Windows 10 and possibly 11), you want to click on "Advanced Scaling Settings" in the Scale and Layout section of the Display Settings. In there, make sure "Let Windows try to fix apps so they're not blurry" is ON. When I had it to OFF, I encountered this problem. Putting it to ON fixes the problem.

This is on CS3 in 2022 BTW. It's a problem that's been around for a while.

A

AVDG

Known Participant

I am using windows 10 and I have the same issue.

I tried many things. Still not solved. 😞

A

Archibald Haddock

Participant

Hey there,

So, I have an answer for this one. It's not a setting in either the OS or Photoshop (Although it does have a setting solution.)

This issue is a direct result or working on a machine with a retina or HiRes (4K) display. There are physically more pixels on the monitor so Photoshop creates a file that is in line with your machine. Since most browsers still display banners at the old standard you end up with files that look tiny (but sharp) in photoshop and larger (but fuzzy) when you upload them.

You can correct this in two ways. You can open Photoshop in "Low Resolution Mode" (everything fuzzy all the time was my experience but at least things looked the correct size...) or you can create your files at 200% and have the browsers automatically reduce them to the "standard".

With todays better capabilities the slight increase in file size hasn't been an issue for me. (80k to 120k hasn't crashed our server yet!)

Cheers!

G

goldenj

Participant

change the percent % on lower left called Project Bin

Judy

JonLawry

Participant

I don't read where anyone has solved this exactly the same way I have. In MacOS 10.11.5 on my iMac Retina, I went to the PhotoShop app and did a Get-Info (Cmd-I) and selected the checkbox beside "Open in Low Resolution." OK, sounds dangerous, but the snobs who set that up should have just called it "Open in Normal Resolution". Everything looks the same and at the same size as in my browser, etc. Now big-time caveat: I do not do high-end image production, and maybe I'm not taking full advantage of my Retina 4K, etc., but it works for me.

D Fosse

Community Expert

jonlawry wrote:
the checkbox beside "Open in Low Resolution." OK, sounds dangerous, but the snobs who set that up should have just called it "Open in Normal Resolution"

No, it is actually opening in low resolution. What it does is pixel-double, thereby turning your high resolution 4K display into a standard low resolution one.

Safari does this without informing you of the fact.

J

JolinMasson

Known Participant

There’s a feedback page about that problem here.

A

allison_greene

Participant

I also have the same issue. I can reporoduce exactly what Roger2012Jr mentions above.

I have Photoshop CC, Windows 8.1, screen resolution 1920 x 1080. Files look really sharp in Photoshop, but when the file is exported (for web or not) the image is blurry and about 125% the size it was in Photoshop. Also, when I bring an image from the web, tried with a random image it still looks perfectly sharp in Photoshop, just about 80% actual size. That same image exported still looks perfect in the browser, same as it was originally.

So starting from scratch with an image, there's no way to guarantee the quality when exported and quality looks really blurry. I can't use the program with any sense of confidence.

Can someone from Adobe shed any light on this?

PECourtejoie

Correct answer

Community Expert

In Windows, go to control panel>display, and check that you are using the 100% (default) setting..

A

allison_greene

Participant

Thank you so much, Pierre-Etienne Courtejoie and ShadowBatt333, that's exactly it!

M

Mariaellis

Participant

I'm having the same issue. When I measure a box in photoshop it's giving me a different pixel count than in the web inspector.

For example,. a box with a width of 468 pixels in firefox,.. after doing a screen shot and pasting it in photoshop,.. I use the select tool, and measure the width, and I'm getting a pixel count of 603 for a box that is 468 pixels?

Anyone know about how to fix this???

I

INNOVATIVE DIGITAL

Participant

Any answers, this smaller object size is really not good for me. Any help on how to revert to the previous version before the update?

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anvar_kh

Participant

i have the same problem. When i view an image in PS CC in looks 2 times smaller than in Mac OS Preview or in any other viewer. I tried it on another computer - same thing. Moreover, while the image looks sharp in photoshop, in viewer it looks like it's been magnified to 200%. So i create an image in photoshop say 300x300 pixels, 72 dpi, save it as jpeg, open in Preview at 100% and it looks twice as big as in photoshop and blury. if i post this image to the website, it looks exacly as in viewer, but not like in photoshop. Don't know what to do. Please help