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A
a_michelle_44
Participant
June 11, 2017
Question

Photoshop CC exporting low-resolution / pixelated images.

  • June 11, 2017
  • 3 replies
  • 7247 views

I recently got a new MacBook, and along with that, the updated Photoshop CC.

I do photo-manipulations in Photoshop with very large files. Everything looks great. Everything is sharp while working in PScc.

When I export my image and try to upload it, literally everywhere, it comes out very pixelated, unlike the actual saved file on my computer.

I tried different websites. Exporting it differently. Uploading it all over the place, and I get the same low-resolution file.

As far as I'm concerned, I'm saving the file at the highest resolution possible.

I keep seeing that the new Retina screen might have something to do with it. I keep seeing that maybe it's just how the new Photoshop CC is set up?

Any ideas how to fix this? My business is on hold until I figure out how to export and upload crisp images.

Thanks!

    This topic has been closed for replies.

    3 replies

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    June 11, 2017

    Well, what are the pixel dimensions? Open Image Size and check.

    A
    a_michelle_44Author
    Participant
    June 11, 2017

    4288 x 2740 with 300 resolution

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      June 11, 2017

      a_michelle_44  wrote

      I keep seeing that the new Retina screen might have something to do with it.

      It does indeed.

      When you look at your files in other picture viewers and browsers, outside Photoshop, these applications pixel-double so that each image pixel is displayed as four screen pixels. They all do this when they detect a high-resolution display, it's hard-wired.

      They do this so that everything will display at the same size on screen that people are used to from traditional displays. Otherwise they'd be flooded with user complaints. The higher the screen resolution, the smaller things get. This is just how it works. More screen pixels = smaller screen pixels.

      Photoshop cannot do this. It has higher standards to live up to, and has to display accurately.

      A
      a_michelle_44Author
      Participant
      June 11, 2017

      Other people without the retina screens are seeing it in the same way, unfortunately.

        Mohammad.Harb
        Community Expert
        Mohammad.HarbCommunity Expert
        Community Expert
        June 11, 2017

        Here are some points to consider:

        when you export files from photoshp and test them out on your macbook , does the quality look The same as it was in photoshop before exporting ?

        How about the file size? How much the file size is ? and the file dimentsions?

        A
        a_michelle_44Author
        Participant
        June 11, 2017

        The quality is completely different. And when I import that exported file back into Photoshop, it looks terrible. But while I'm working in PS, everything looks great.

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