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wafflehound
wafflehound
Participant
February 8, 2017
Answered

Photoshop CC forgets all settings every restart

  • February 8, 2017
  • 1 reply
  • 2223 views

Hi there, I have searched a bit and haven't found a similar issue to this. Wondering in anyone can help.

I a running Photoshop CC on a Win 10 machine. Upon restart, all settings on PS revert back to default. My recent files list is greyed out (no files) and things like brushes are now unloaded. I am also presented with the initial PS welcome screen and when I opt to not see the message again, I see it on the next restart.

I don't have this issue with any other applications. Any ideas? Re-install?

Thanks,

This topic has been closed for replies.
Correct answer Per Berntsen

Do you have both read and write permissions on the Photoshop settings folder?

C:\Users\[your user name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017 Settings

Right click the folder in File Explorer and check the permissions.

1 reply

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
February 8, 2017

Set your settings without any images open.

wafflehound
wafflehoundAuthor
Participant
February 8, 2017

Thanks Derek,

I just tried that and after reboot, everything resolved back to out of the box settings.

Per Berntsen
Community Expert
Per BerntsenCommunity ExpertCorrect answer
Community Expert
February 8, 2017

Do you have both read and write permissions on the Photoshop settings folder?

C:\Users\[your user name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2017\Adobe Photoshop CC 2017 Settings

Right click the folder in File Explorer and check the permissions.

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