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beckycalderon1
Participant
March 16, 2020
Answered

Photoshop CC GIF exporting with wrong frame timing

  • March 16, 2020
  • 6 replies
  • 7039 views

I used to make display ads all the time at my old job, so I'm not sure why it's a problem now. It's a simple small ad, first frame 3 seconds, next two frames .5 seconds, last frame 2 seconds. 

 

However, when I export for web as a GIF, then I go to preview it on my desktop, the timing is all wrong. The first two frames are super fast and the last two are slow. I did a test email of it to myself just to be sure, and it's wrong there as well, so there's no way I can send it out until I get the timing fixed.

 

Thank you!

 

 

EDIT

Tried exporting on my PC and worked just fine.... mac issue?

 

 

Correct answer Breanna5C12

I just spent the last trying to figure this out. Thank you! It's an issue with Preview, not Adobe.

6 replies

Breanna5C12Correct answer
Participant
December 17, 2020

I just spent the last trying to figure this out. Thank you! It's an issue with Preview, not Adobe.

Participant
December 10, 2021

This should be marked as the right answer, if you open up your GIF in chrome or something other than Preview it will show up fine.

Participant
September 29, 2020

Hi, I'm experiencing the same thing for the first time ever. I make GIFs almost daily for work, and suddenly out of the blue it decided to do this...Any updates or finds since the topic posted in March?

amadeupl
Participant
June 26, 2020

Same problem here, Mac user

c.pfaffenbichler
Community Expert
Community Expert
April 23, 2020

There was a report on Mac Finder preview displaying gifs wrong – I guess it might be that Photoshop creates gifs with ambiguousity or it might be that Mac’s Finder interprets them downright wrong.  

https://feedback.photoshop.com/photoshop_family/topics/when-creating-a-frame-animation-the-timing-applied-to-each-frame-is-affecting-the-previous-one-problem-doesnt-show-until

 

Do the gifs perform as expected in a browser window? 

garymac
Participant
April 23, 2020

I'm having the exact same issue on my Mac. Adobe, it would be great if you could fix this as I have to create some urgent GIFs for a client.

 

Thanks

c.pfaffenbichler
Community Expert
Community Expert
April 23, 2020

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

 

»then I go to preview it on my desktop«

With the Finder preview? Have you tried previewing in a browser? 

Participant
June 17, 2020

I was having the same problem on my mac, but it looks like it was just a view problem. Looks normal in Chrome.

Participant
April 8, 2020

I'm having the same issue! Sadly no PC I can use to save my GIF.