Photoshop CC GIF exporting with wrong frame timing

Forum|Forum|6 years ago
March 16, 2020
6 replies
7039 views

I used to make display ads all the time at my old job, so I'm not sure why it's a problem now. It's a simple small ad, first frame 3 seconds, next two frames .5 seconds, last frame 2 seconds.

However, when I export for web as a GIF, then I go to preview it on my desktop, the timing is all wrong. The first two frames are super fast and the last two are slow. I did a test email of it to myself just to be sure, and it's wrong there as well, so there's no way I can send it out until I get the timing fixed.

Thank you!

EDIT

Tried exporting on my PC and worked just fine.... mac issue?

Problem or error

Correct answer Breanna5C12

I just spent the last trying to figure this out. Thank you! It's an issue with Preview, not Adobe.

B

Breanna5C12Correct answer

Participant

I just spent the last trying to figure this out. Thank you! It's an issue with Preview, not Adobe.

S

silasn29054194

Participant

This should be marked as the right answer, if you open up your GIF in chrome or something other than Preview it will show up fine.

M

monicap73683569

Participant

Hi, I'm experiencing the same thing for the first time ever. I make GIFs almost daily for work, and suddenly out of the blue it decided to do this...Any updates or finds since the topic posted in March?

amadeupl

Participant

Same problem here, Mac user

c.pfaffenbichler

Community Expert

There was a report on Mac Finder preview displaying gifs wrong – I guess it might be that Photoshop creates gifs with ambiguousity or it might be that Mac’s Finder interprets them downright wrong.

https://feedback.photoshop.com/photoshop_family/topics/when-creating-a-frame-animation-the-timing-applied-to-each-frame-is-affecting-the-previous-one-problem-doesnt-show-until

Do the gifs perform as expected in a browser window?