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Carina5C4F
Participant
July 27, 2021
Question

Photoshop CC hängt sich beim Video rendern auf

  • July 27, 2021
  • 1 reply
  • 387 views

Hallo,

wie im Titel ersichtlich, hängt sich mein Photoshop auf wenn ich ein Video rendern möchte. Der Ladebalken erscheint erst gar nicht. 

Habe bereits gegooglet und da stand man soll alle leeren Trace Database Dateien löschen. Ich habe 2 Trace Database Dateien, in beiden steht ein Text, für mich sind sie daher nicht leer und ich habe sie nicht gelöscht.

 

LG 

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
August 28, 2021

Hi there,

That doesn't sound good. Could you please let us know the version of Photoshop and the operating system you're working with?

Also, could you please try resetting the preferences of Photoshop and let us know if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

Weltenwandler - GG
Weltenwandler - GG
Participant
October 28, 2021

 

I do have the same problem, it is inpossible to use the option "Video rendern". I tryed already the reset and unfortunately there is no change. I did it with the newst version (2022) on MacOs Big Sur 11.5.2. I realy need this option, because I build a complex workflow for a hughe project ... I have no other option here.


Thank you for your help!

 

Weltenwandler - GG
Weltenwandler - GG
Participant
October 28, 2021

Thankfully, I found the solution in a other thread:
"I figured out the problem was caused from a 3rd party plugin (insta360 premiere plugin) that was installed in the following path "/library/application support/adobe/common/plug-ins/7.0/mediacore"

empty that folder, reboot, and it should work!"

 

Here the original post:
https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-cc-render-video-stuck-at-initializing-video-export/m-p/9458035

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