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C
CesarB
Inspiring
April 16, 2020
Answered

Photoshop CC is asking to enable JavaScript

  • April 16, 2020
  • 2 replies
  • 1232 views

I'm still running Windows 7 and PS now is shutting off, asking to enable Javascript, but I couldn't find how to work it out.

Thanks,

Cesar B.

 

 

 

 

[title renamed by moderator for clarity. was "How to enable javascript on Photoshop CC?"

 

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This topic has been closed for replies.
Correct answer CesarB

Hi, all.

Finally solved the mistery and for some reason this computer came to be the third into my Adobe CC account, so Photoshop was blocked with this silly blank screen which didn't allowed to figure out what was actually happening.

Case closed, I hope, although I can't understand why it happenned out from nothing.

 

Thanks for your attention,

 

Cesar B. 

2 replies

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
April 17, 2020

This shouldn't affect Photoshop directly, however, are you running anti-virus software that could potentially be affecting other programs by blocking JavaScript at the system level?

C
CesarBAuthor
Inspiring
April 17, 2020

Well, I've been following suggestions from another thread, including closing anti-virus and using the shift key, but all I got was a different message, now mentioning some problem with "generator" and "gate 1080". Looking at the files on another computer everything seems ok, but I couldn't find anything about this gate.

I'll try to instal PS once more and maybe update for Windows 10.

Thank you all.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 16, 2020

    Hi 

    What exact version of PS, and can you post a screen shot of the error message?

    ~ Jane

      C
      CesarBAuthor
      Inspiring
      April 16, 2020
      Hi, Jane.

      I'm using the last version of PS for W7, but right now the error message is
      gone and I just have a blank window where used to be the warning asking to
      enable Javascript. Once I close this window PS crashes and that's it.
      It's an old machine and I'm postponing to install W10, but maybe that will
      be the next option if can't manage to find a solution.

      Thanks for your attention,,

      Cesar B.
      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      April 16, 2020

      Have you installed any third party plug-ins or extensions?  Photoshop uses its own scripting support plug-in ScriptingSupport 21.1 - from the file “ScriptingSupport.8li” not any other installed on your system. It should be listed ins you Photoshop Help>System Info... as loaded in the required section.

       

      Make sure it on your system.  A third party add-on may require some other javascript implementation.

      JJMack
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