Skip to main content
E
entogeek
Participant
January 23, 2018
Question

Photoshop CC is regularly crashes when I try to save a file.

  • January 23, 2018
  • 2 replies
  • 780 views

Hello,

When I try to save a file, Photoshop CC often crashes and I lose my progress.
GPU is not at maximum when I run Photoshop and there is plenty of free space on the HDD.
Here are the crash report details:

<?xml version="1.0"?>

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">

<crashreport serviceVersion="1.6.1" clientVersion="1.6.1" applicationName="Adobe Photoshop CC" applicationVersion="19.0" build="20171103.r.190">

<time year="2018" month="1" day="22" hour="13" minute="31" second="56"/>

<user guid="5d486181-a806-4a63-b90e-e5f53fec2e66"/>

<system platform="Windows 7 Professional" osversion="6.1" osbuild="7601" applicationlanguage="en-us" userlanguage="en-CA" oslanguage="en-CA" ram="3504" machine="Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz" model="x86 Family 6 Model 60 Stepping 3" cpuCount="4" cpuType="586" cpuFreq="3192 MHz"/>

<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x0FE457EF">

<backtrace crashedThread="0">

<thread index="0">

<stackStatement index="0" address="0x000000000FE457EF" symbolname="PluginMain"/>

</thread>

</backtrace>

<registerSet>

<register name="EAX" value="0x0000000000300000"/>

<register name="EBX" value="0x0000000000000001"/>

<register name="ECX" value="0x000000000001FF40"/>

<register name="EDX" value="0x0000000000000000"/>

<register name="ESI" value="0x000000007DCD0000"/>

<register name="EDI" value="0x000000007DCD0000"/>

<register name="ESP" value="0x000000001C865188"/>

<register name="EBP" value="0x0000000000000000"/>

<register name="EIP" value="0x000000000FE457EF"/>

<register name="EFL" value="0x0000000000010202"/>

</registerSet>

<binaryImageSet>

<binaryImage start="0x0000000001260000" end="0x0000000008EEF000" path="adobe\Photoshop.exe"/>

<binaryImage start="0x0000000077730000" end="0x0000000077872000" path="ntdll.dll"/>

<binaryImage start="0x00000000767C0000" end="0x0000000076895000" path="kernel32.dll"/>

<binaryImage start="0x0000000075870000" end="0x00000000758BB000" path="KERNELBASE.dll"/>

<binaryImage start="0x00000000754F0000" end="0x000000007556B000" path="sysfer.dll"/>

<binaryImage start="0x0000000076570000" end="0x0000000076611000" path="advapi32.dll"/>

<binaryImage start="0x0000000076460000" end="0x000000007650C000" path="msvcrt.dll"/>

<binaryImage start="0x0000000075BB0000" end="0x0000000075BC9000" path="sechost.dll"/>

<binaryImage start="0x0000000075A60000" end="0x0000000075B02000" path="rpcrt4.dll"/>

<binaryImage start="0x0000000074690000" end="0x0000000074821000" path="GdiPlus.dll"/>

<binaryImage start="0x0000000075ED0000" end="0x0000000075F99000" path="user32.dll"/>

<binaryImage start="0x0000000075E80000" end="0x0000000075ECE000" path="gdi32.dll"/>

<binaryImage start="0x0000000077970000" end="0x000000007797A000" path="lpk.dll"/>

<binaryImage start="0x00000000759C0000" end="0x0000000075A5D000" path="usp10.dll"/>

<binaryImage start="0x0000000075D20000" end="0x0000000075E7D000" path="ole32.dll"/>

<binaryImage start="0x0000000065980000" end="0x00000000659F9000" path="mscms.dll"/>

<binaryImage start="0x0000000075940000" end="0x0000000075957000" path="userenv.dll"/>

<binaryImage start="0x0000000075640000" end="0x000000007564B000" path="profapi.dll"/>

<binaryImage start="0x000000006A970000" end="0x000000006AA38000" path="opengl32.dll"/>

<binaryImage start="0x0000000073070000" end="0x0000000073092000" path="glu32.dll"/>

<binaryImage start="0x000000006A880000" end="0x000000006A967000" path="ddraw.dll"/>

<binaryImage start="0x0000000073830000" end="0x0000000073836000" path="dciman32.dll"/>

<binaryImage start="0x0000000076620000" end="0x00000000767BD000" path="setupapi.dll"/>

<binaryImage start="0x00000000758D0000" end="0x00000000758F7000" path="cfgmgr32.dll"/>

<binaryImage start="0x0000000076020000" end="0x00000000760B1000" path="oleaut32.dll"/>

<binaryImage start="0x00000000757C0000" end="0x00000000757D2000" path="devobj.dll"/>

<binaryImage start="0x0000000074050000" end="0x0000000074063000" path="dwmapi.dll"/>

<binaryImage start="0x0000000075FB0000" end="0x0000000075FE5000" path="ws2_32.dll"/>

<binaryImage start="0x0000000076380000" end="0x0000000076386000" path="nsi.dll"/>

<binaryImage start="0x00000000729C0000" end="0x0000000072A18000" path="winhttp.dll"/>

<binaryImage start="0x0000000072970000" end="0x00000000729C0000" path="webio.dll"/>

<binaryImage start="0x0000000071DC0000" end="0x0000000071E11000" path="winspool.drv"/>

<binaryImage start="0x000000006A000000" end="0x000000006A63A000" path="adobe\cg.dll"/>

<binaryImage start="0x0000000000330000" end="0x000000000038A000" path="adobe\cgGL.dll"/>

<binaryImage start="0x00000000503E0000" end="0x00000000504D7000" path="adobe\AdbePM.dll"/>

<binaryImage start="0x0000000059AA0000" end="0x0000000059B0E000" path="msvcp140.dll"/>

<binaryImage start="0x0000000067750000" end="0x0000000067765000" path="VCRUNTIME140.dll"/>

<binaryImage start="0x00000000735A0000" end="0x00000000735A4000" path="api-ms-win-crt-runtime-l1-1-0.dll"/>

<binaryImage start="0x00000000599B0000" end="0x0000000059A91000" path="ucrtbase.dll"/>

<binaryImage start="0x0000000067740000" end="0x0000000067743000" path="api-ms-win-core-timezone-l1-1-0.dll"/>

<binaryImage start="0x00000000661C0000" end="0x00000000661C3000" path="api-ms-win-core-file-l2-1-0.dll"/>

<binaryImage start="0x0000000061210000" end="0x0000000061213000" path="api-ms-win-core-localization-l1-2-0.dll"/>

<binaryImage start="0x0000000072C70000" end="0x0000000072C73000" path="api-ms-win-core-synch-l1-2-0.dll"/>

<binaryImage start="0x0000000061200000" end="0x0000000061203000" path="api-ms-win-core-processthreads-l1-1-1.dll"/>

<binaryImage start="0x00000000599A0000" end="0x00000000599A3000" path="api-ms-win-core-file-l1-2-0.dll"/>

<binaryImage start="0x0000000059460000" end="0x0000000059464000" path="api-ms-win-crt-string-l1-1-0.dll"/>

<binaryImage start="0x0000000059450000" end="0x0000000059453000" path="api-ms-win-crt-heap-l1-1-0.dll"/>

<binaryImage start="0x0000000059440000" end="0x0000000059444000" path="api-ms-win-crt-stdio-l1-1-0.dll"/>

<binaryImage start="0x0000000059430000" end="0x0000000059434000" path="api-ms-win-crt-convert-l1-1-0.dll"/>

<binaryImage start="0x0000000059420000" end="0x0000000059423000" path="api-ms-win-crt-locale-l1-1-0.dll"/>

<binaryImage start="0x0000000059410000" end="0x0000000059415000" path="api-ms-win-crt-math-l1-1-0.dll"/>

<binaryImage start="0x0000000059400000" end="0x0000000059405000" path="api-ms-win-crt-multibyte-l1-1-0.dll"/>

<binaryImage start="0x00000000593B0000" end="0x00000000593B3000" path="api-ms-win-crt-time-l1-1-0.dll"/>

<binaryImage start="0x00000000593A0000" end="0x00000000593A3000" path="api-ms-win-crt-filesystem-l1-1-0.dll"/>

<binaryImage start="0x0000000059390000" end="0x0000000059393000" path="api-ms-win-crt-environment-l1-1-0.dll"/>

<binaryImage start="0x0000000054490000" end="0x0000000054493000" path="api-ms-win-crt-utility-l1-1-0.dll"/>

<binaryImage start="0x0000000070780000" end="0x00000000707B5000" path="adobe\tbb.dll"/>

<binaryImage start="0x0000000070750000" end="0x0000000070779000" path="adobe\tbbmalloc.dll"/>

<binaryImage start="0x0000000077BD0000" end="0x0000000077FFD000" path="adobe\libmmd.dll"/>

<binaryImage start="0x0000000050240000" end="0x0000000050277000" path="adobe\CRClient.dll"/>

<binaryImage start="0x0000000072430000" end="0x000000007251B000" path="dbghelp.dll"/>

<binaryImage start="0x0000000076AE0000" end="0x000000007772C000" path="shell32.dll"/>

<binaryImage start="0x0000000077880000" end="0x00000000778D7000" path="shlwapi.dll"/>

<binaryImage start="0x0000000050130000" end="0x00000000501F1000" path="adobe\opencv_calib3d249.dll"/>

<binaryImage start="0x000000000F230000" end="0x000000000F43E000" path="adobe\opencv_core249.dll"/>

<binaryImage start="0x0000000050360000" end="0x00000000503D1000" path="msvcp120.dll"/>

<binaryImage start="0x0000000050040000" end="0x000000005012E000" path="msvcr120.dll"/>

<binaryImage start="0x00000000502D0000" end="0x0000000050352000" path="adobe\opencv_flann249.dll"/>

<binaryImage start="0x000000000FB80000" end="0x000000000FDE3000" path="adobe\opencv_imgproc249.dll"/>

<binaryImage start="0x0000000077B10000" end="0x0000000077BC4000" path="adobe\opencv_features2d249.dll"/>

<binaryImage start="0x0000000077AB0000" end="0x0000000077B0C000" path="adobe\opencv_video249.dll"/>

<binaryImage start="0x000000004A210000" end="0x000000004A31B000" path="adobe\icucnv40.dll"/>

<binaryImage start="0x00000000003D0000" end="0x0000000001117000" path="adobe\icudt40.dll"/>

<binaryImage start="0x000000000F760000" end="0x000000000F83D000" path="adobe\adobe_caps.dll"/>

<binaryImage start="0x0000000072A20000" end="0x0000000072C66000" path="msi.dll"/>

<binaryImage start="0x000000000F0A0000" end="0x000000000F176000" path="adobe\VulcanControl.dll"/>

<binaryImage start="0x000000000F990000" end="0x000000000FA80000" path="adobe\VulcanMessage5.dll"/>

<binaryImage start="0x0000000008EF0000" end="0x0000000009005000" path="adobe\AdobeXMPFiles.dll"/>

<binaryImage start="0x000000000F490000" end="0x000000000F55D000" path="adobe\AdobeXMP.dll"/>

<binaryImage start="0x0000000001170000" end="0x00000000011C6000" path="adobe\ahclient.dll"/>

<binaryImage start="0x00000000760D0000" end="0x000000007637B000" path="wininet.dll"/>

<binaryImage start="0x0000000075660000" end="0x0000000075664000" path="api-ms-win-downlevel-user32-l1-1-0.dll"/>

<binaryImage start="0x0000000075960000" end="0x0000000075964000" path="api-ms-win-downlevel-shlwapi-l1-1-0.dll"/>

<binaryImage start="0x0000000075670000" end="0x0000000075674000" path="api-ms-win-downlevel-version-l1-1-0.dll"/>

<binaryImage start="0x0000000074A40000" end="0x0000000074A49000" path="version.dll"/>

<binaryImage start="0x00000000757B0000" end="0x00000000757B3000" path="api-ms-win-downlevel-normaliz-l1-1-0.dll"/>

<binaryImage start="0x0000000075FA0000" end="0x0000000075FA3000" path="normaliz.dll"/>

<binaryImage start="0x00000000768A0000" end="0x0000000076AD6000" path="iertutil.dll"/>

<binaryImage start="0x00000000758C0000" end="0x00000000758C5000" path="api-ms-win-downlevel-advapi32-l1-1-0.dll"/>

<binaryImage start="0x0000000009010000" end="0x0000000009258000" path="adobe\amtlib.dll"/>

<binaryImage start="0x0000000073210000" end="0x000000007322C000" path="IPHLPAPI.DLL"/>

<binaryImage start="0x00000000731F0000" end="0x00000000731F7000" path="winnsi.dll"/>

<binaryImage start="0x0000000009260000" end="0x000000000930C000" path="adobe\AXEDOMCore.dll"/>

<binaryImage start="0x0000000009310000" end="0x0000000009725000" path="adobe\MPS.dll"/>

<binaryImage start="0x0000000009730000" end="0x000000000986B000" path="adobe\AIDE.dll"/>

<binaryImage start="0x0000000009870000" end="0x0000000009C8E000" path="adobe\PlugPlugOwl.dll"/>

<binaryImage start="0x0000000009C90000" end="0x0000000009E4D000" path="adobe\AdobeOwl.dll"/>

<binaryImage start="0x0000000075680000" end="0x00000000757A1000" path="crypt32.dll"/>

<binaryImage start="0x0000000075650000" end="0x000000007565C000" path="msasn1.dll"/>

<binaryImage start="0x0000000051AF0000" end="0x0000000051AF3000" path="api-ms-win-crt-conio-l1-1-0.dll"/>

<binaryImage start="0x00000000502A0000" end="0x00000000502C2000" path="adobe\CITThreading.dll"/>

<binaryImage start="0x0000000009E50000" end="0x0000000009EF5000" path="adobe\ExtendScript.dll"/>

<binaryImage start="0x000000000FF10000" end="0x000000000FFA7000" path="adobe\SCCore.dll"/>

<binaryImage start="0x0000000009F10000" end="0x0000000009F87000" path="adobe\manta.dll"/>

<binaryImage start="0x0000000069130000" end="0x000000006913C000" path="adobe\dnssd.dll"/>

<binaryImage start="0x0000000073440000" end="0x000000007348C000" path="dxgi.dll"/>

<binaryImage start="0x0000000075B90000" end="0x0000000075BAF000" path="imm32.dll"/>

<binaryImage start="0x0000000076390000" end="0x000000007645D000" path="msctf.dll"/>

<binaryImage start="0x00000000744D0000" end="0x000000007466E000" path="comctl32.dll"/>

<binaryImage start="0x00000000754B0000" end="0x00000000754BC000" path="CRYPTBASE.dll"/>

<binaryImage start="0x0000000074490000" end="0x00000000744D0000" path="uxtheme.dll"/>

<binaryImage start="0x0000000074FE0000" end="0x0000000074FF7000" path="cryptsp.dll"/>

<binaryImage start="0x0000000074D40000" end="0x0000000074D7B000" path="rsaenh.dll"/>

<binaryImage start="0x000000000CC30000" end="0x000000000CDA6000" path="adobe\AdobeLinguistic.dll"/>

<binaryImage start="0x0000000075460000" end="0x00000000754AC000" path="apphelp.dll"/>

<binaryImage start="0x000000006BBA0000" end="0x000000006BBD3000" path="sti.dll"/>

<binaryImage start="0x00000000778E0000" end="0x0000000077963000" path="clbcatq.dll"/>

<binaryImage start="0x00000000755D0000" end="0x00000000755DE000" path="RpcRtRemote.dll"/>

<binaryImage start="0x0000000066FD0000" end="0x0000000066FD7000" path="wiatrace.dll"/>

<binaryImage start="0x0000000010000000" end="0x000000001017F000" path="adobe\Photoshop.dll"/>

<binaryImage start="0x000000000D590000" end="0x000000000D835000" path="adobe\PSViews.dll"/>

<binaryImage start="0x000000000B480000" end="0x000000000B483000" path="adobe\PSArt.dll"/>

<binaryImage start="0x000000000D840000" end="0x000000000DB87000" path="d2d1.dll"/>

<binaryImage start="0x000000005F620000" end="0x000000005F756000" path="DWrite.dll"/>

<binaryImage start="0x0000000015F00000" end="0x0000000015F3A000" path="C_G18030.DLL"/>

<binaryImage start="0x0000000073BF0000" end="0x0000000073C11000" path="ntmarta.dll"/>

<binaryImage start="0x0000000075970000" end="0x00000000759B5000" path="Wldap32.dll"/>

<binaryImage start="0x00000000734C0000" end="0x00000000734C5000" path="msimg32.dll"/>

<binaryImage start="0x0000000070AE0000" end="0x0000000070AE6000" path="IconCodecService.dll"/>

<binaryImage start="0x0000000070920000" end="0x0000000070A51000" path="WindowsCodecs.dll"/>

<binaryImage start="0x0000000050220000" end="0x0000000050234000" path="adobe\FastCore.8bx"/>

<binaryImage start="0x000000000FDF0000" end="0x000000000FEDF000" path="adobe\MMXCore.8bx"/>

<binaryImage start="0x0000000011B50000" end="0x00000000128ED000" path="adobe\svml_dispmd.dll"/>

<binaryImage start="0x000000000CF30000" end="0x000000000CFAF000" path="adobe\MultiProcessor Support.8bx"/>

<binaryImage start="0x0000000077A80000" end="0x0000000077AAF000" path="adobe\Plugin.dll"/>

<binaryImage start="0x00000000128F0000" end="0x0000000012F87000" path="adobe\HalideBottlenecks.8bx"/>

<binaryImage start="0x00000000732A0000" end="0x00000000732AA000" path="wbemprox.dll"/>

<binaryImage start="0x0000000073240000" end="0x000000007329C000" path="wbemcomn.dll"/>

<binaryImage start="0x000000006FEC0000" end="0x000000006FECF000" path="wbemsvc.dll"/>

<binaryImage start="0x00000000700B0000" end="0x0000000070146000" path="fastprox.dll"/>

<binaryImage start="0x0000000070070000" end="0x0000000070088000" path="ntdsapi.dll"/>

<binaryImage start="0x0000000013780000" end="0x0000000013EB4000" path="adobe\Dicom.8bi"/>

<binaryImage start="0x00000000705C0000" end="0x00000000705C7000" path="wsock32.dll"/>

<binaryImage start="0x0000000073BC0000" end="0x0000000073BD1000" path="netapi32.dll"/>

<binaryImage start="0x0000000074FC0000" end="0x0000000074FC9000" path="netutils.dll"/>

<binaryImage start="0x00000000750B0000" end="0x00000000750C9000" path="srvcli.dll"/>

<binaryImage start="0x0000000073BB0000" end="0x0000000073BBF000" path="wkscli.dll"/>

<binaryImage start="0x000000000D3D0000" end="0x000000000D468000" path="adobe\updaternotifications.dll"/>

<binaryImage start="0x000000000C970000" end="0x000000000C991000" path="adobe\PSDX.8bi"/>

<binaryImage start="0x0000000015F40000" end="0x000000001A177000" path="adobe\Camera Raw.8bi"/>

<binaryImage start="0x0000000073870000" end="0x00000000738ED000" path="taskschd.dll"/>

<binaryImage start="0x0000000075440000" end="0x000000007545B000" path="sspicli.dll"/>

<binaryImage start="0x0000000013EC0000" end="0x000000001405E000" path="adobe\imslib.dll"/>

<binaryImage start="0x0000000070720000" end="0x0000000070742000" path="adobe\Bib.dll"/>

<binaryImage start="0x000000000CBC0000" end="0x000000000CBEB000" path="adobe\BIBUtils.dll"/>

<binaryImage start="0x000000000D010000" end="0x000000000D072000" path="adobe\AdobeSVGAGM.dll"/>

<binaryImage start="0x000000006EE30000" end="0x000000006F12E000" path="adobe\SVGRE.dll"/>

<binaryImage start="0x0000000011200000" end="0x0000000011341000" path="adobe\ACE.dll"/>

<binaryImage start="0x0000000014A90000" end="0x0000000014E0E000" path="adobe\AGM.dll"/>

<binaryImage start="0x0000000014E10000" end="0x000000001510E000" path="adobe\CoolType.dll"/>

<binaryImage start="0x000000000DB90000" end="0x000000000DBC3000" path="adobe\AXE8SharedExpat.dll"/>

<binaryImage start="0x0000000073DE0000" end="0x0000000073E18000" path="icm32.dll"/>

<binaryImage start="0x0000000020920000" end="0x0000000020AA8000" path="adobe\aif.dll"/>

<binaryImage start="0x00000000732C0000" end="0x0000000073435000" path="d3d11.dll"/>

<binaryImage start="0x0000000075910000" end="0x000000007593F000" path="wintrust.dll"/>

<binaryImage start="0x0000000020AB0000" end="0x00000000211EE000" path="ig75icd32.dll"/>

<binaryImage start="0x0000000063F80000" end="0x0000000064826000" path="igdusc32.dll"/>

<binaryImage start="0x0000000073CD0000" end="0x0000000073CDD000" path="wtsapi32.dll"/>

<binaryImage start="0x0000000022A90000" end="0x0000000022BC9000" path="adobe\WRServices.dll"/>

<binaryImage start="0x00000000230E0000" end="0x00000000232C1000" path="adobe\AdobeHunspellPlugin.dll"/>

<binaryImage start="0x00000000232D0000" end="0x00000000233CF000" path="adobe\WRLiloPlugin.dll"/>

<binaryImage start="0x00000000233D0000" end="0x0000000023A16000" path="adobe\ScriptingSupport.8li"/>

<binaryImage start="0x00000000754C0000" end="0x00000000754E9000" path="winsta.dll"/>

<binaryImage start="0x000000006A650000" end="0x000000006A697000" path="DropboxExt.19.0.dll"/>

<binaryImage start="0x00000000707E0000" end="0x00000000707F6000" path="thumbcache.dll"/>

<binaryImage start="0x00000000760C0000" end="0x00000000760C5000" path="psapi.dll"/>

<binaryImage start="0x0000000074070000" end="0x0000000074165000" path="propsys.dll"/>

<binaryImage start="0x0000000069A60000" end="0x0000000069AB2000" path="PhotoMetadataHandler.dll"/>

<binaryImage start="0x0000000069610000" end="0x0000000069695000" path="adobe\CoreSync_x86.dll"/>

<binaryImage start="0x0000000075570000" end="0x00000000755CF000" path="sxs.dll"/>

<binaryImage start="0x000000000E170000" end="0x000000000E1DE000" path="adobe\AdobePIP.dll"/>

<binaryImage start="0x0000000010FE0000" end="0x00000000111EF000" path="adobe\LogSession.dll"/>

<binaryImage start="0x0000000075160000" end="0x0000000075168000" path="secur32.dll"/>

<binaryImage start="0x000000006BA10000" end="0x000000006BA14000" path="api-ms-win-downlevel-advapi32-l2-1-0.dll"/>

<binaryImage start="0x0000000075900000" end="0x0000000075904000" path="api-ms-win-downlevel-ole32-l1-1-0.dll"/>

<binaryImage start="0x0000000074F60000" end="0x0000000074F9C000" path="mswsock.dll"/>

<binaryImage start="0x0000000074FD0000" end="0x0000000074FD6000" path="wship6.dll"/>

<binaryImage start="0x0000000075BD0000" end="0x0000000075D1B000" path="urlmon.dll"/>

<binaryImage start="0x00000000526F0000" end="0x00000000526F4000" path="api-ms-win-downlevel-shlwapi-l2-1-0.dll"/>

<binaryImage start="0x0000000074E30000" end="0x0000000074E74000" path="dnsapi.dll"/>

<binaryImage start="0x0000000074AD0000" end="0x0000000074AD5000" path="WSHTCPIP.DLL"/>

<binaryImage start="0x0000000070010000" end="0x000000007006A000" path="netprofm.dll"/>

<binaryImage start="0x00000000734D0000" end="0x00000000734E0000" path="nlaapi.dll"/>

<binaryImage start="0x00000000730D0000" end="0x00000000730DD000" path="dhcpcsvc6.DLL"/>

<binaryImage start="0x00000000718B0000" end="0x00000000718B6000" path="rasadhlp.dll"/>

<binaryImage start="0x0000000073050000" end="0x0000000073062000" path="dhcpcsvc.dll"/>

<binaryImage start="0x000000006F300000" end="0x000000006F308000" path="npmproxy.dll"/>

<binaryImage start="0x00000000730F0000" end="0x0000000073128000" path="FWPUCLNT.DLL"/>

<binaryImage start="0x0000000074C40000" end="0x0000000074C48000" path="credssp.dll"/>

<binaryImage start="0x0000000074DB0000" end="0x0000000074DF1000" path="schannel.dll"/>

<binaryImage start="0x00000000751A0000" end="0x00000000751D9000" path="ncrypt.dll"/>

<binaryImage start="0x0000000075180000" end="0x0000000075197000" path="bcrypt.dll"/>

<binaryImage start="0x0000000074C80000" end="0x0000000074CBD000" path="bcryptprimitives.dll"/>

<binaryImage start="0x0000000070450000" end="0x0000000070584000" path="msxml3.dll"/>

<binaryImage start="0x0000000074B80000" end="0x0000000074B96000" path="gpapi.dll"/>

<binaryImage start="0x0000000072920000" end="0x000000007293D000" path="cryptnet.dll"/>

<binaryImage start="0x0000000069AF0000" end="0x0000000069AF6000" path="SensApi.dll"/>

<binaryImage start="0x00000000705D0000" end="0x00000000705DC000" path="atmlib.dll"/>

<binaryImage start="0x0000000075B10000" end="0x0000000075B8B000" path="comdlg32.dll"/>

<binaryImage start="0x0000000069A30000" end="0x0000000069A5F000" path="shdocvw.dll"/>

<binaryImage start="0x0000000070680000" end="0x00000000706D8000" path="tiptsf.dll"/>

<binaryImage start="0x00000000693C0000" end="0x0000000069530000" path="explorerframe.dll"/>

<binaryImage start="0x00000000741E0000" end="0x000000007420F000" path="duser.dll"/>

<binaryImage start="0x0000000074210000" end="0x00000000742C2000" path="dui70.dll"/>

<binaryImage start="0x00000000706E0000" end="0x0000000070711000" path="msls31.dll"/>

<binaryImage start="0x0000000074020000" end="0x000000007404F000" path="xmllite.dll"/>

<binaryImage start="0x0000000024EC0000" end="0x0000000024F1C000" path="StructuredQuery.dll"/>

<binaryImage start="0x000000006A6A0000" end="0x000000006A6EE000" path="actxprxy.dll"/>

<binaryImage start="0x0000000069530000" end="0x000000006957A000" path="ieproxy.dll"/>

<binaryImage start="0x000000006BBE0000" end="0x000000006C8F2000" path="ieframe.dll"/>

<binaryImage start="0x0000000070660000" end="0x0000000070664000" path="api-ms-win-downlevel-shell32-l1-1-0.dll"/>

<binaryImage start="0x0000000073490000" end="0x000000007349A000" path="slc.dll"/>

<binaryImage start="0x000000004A150000" end="0x000000004A1F0000" path="SearchFolder.dll"/>

<binaryImage start="0x0000000069220000" end="0x00000000693B8000" path="NetworkExplorer.dll"/>

<binaryImage start="0x0000000025420000" end="0x0000000025490000" path="ntshrui.dll"/>

<binaryImage start="0x0000000071300000" end="0x000000007130B000" path="cscapi.dll"/>

<binaryImage start="0x0000000070DC0000" end="0x0000000070DC9000" path="linkinfo.dll"/>

<binaryImage start="0x0000000072030000" end="0x0000000072042000" path="mpr.dll"/>

<binaryImage start="0x0000000025D40000" end="0x0000000025D48000" path="drprov.dll"/>

<binaryImage start="0x0000000025E60000" end="0x0000000025E74000" path="ntlanman.dll"/>

<binaryImage start="0x0000000025E80000" end="0x0000000025E98000" path="davclnt.dll"/>

<binaryImage start="0x0000000025D50000" end="0x0000000025D58000" path="davhlpr.dll"/>

<binaryImage start="0x0000000071ED0000" end="0x0000000071F02000" path="winmm.dll"/>

<binaryImage start="0x000000006F5F0000" end="0x000000006F679000" path="PortableDeviceApi.dll"/>

<binaryImage start="0x0000000071200000" end="0x0000000071222000" path="EhStorAPI.dll"/>

<binaryImage start="0x00000000779F0000" end="0x0000000077A7D000" path="AcLayers.dll"/>

<binaryImage start="0x000000006FEE0000" end="0x000000006FF5A000" path="AcSpecfc.dll"/>

<binaryImage start="0x0000000024750000" end="0x0000000024756000" path="shunimpl.dll"/>

<binaryImage start="0x000000006E2D0000" end="0x000000006E425000" path="msxml5.dll"/>

<binaryImage start="0x00000000739A0000" end="0x00000000739DC000" path="oleacc.dll"/>

    This topic has been closed for replies.

    2 replies

    A
    ahmad al haj qasem
    Participating Frequently
    January 23, 2018

    hi

    can you please check one of these options to solve your problem

    01. Clean up your computer

    First off, check your disk space. If you’re getting close to the space limits your computer will begin to slow down and become sluggish. Delete as many files as possible.

    If that’s not an option and you need those files on your hard drive, consider upgrading to a larger (and faster) hard drive - for example, upgrading from a 5,400rpm drive to a 7,200RPM drive. Note that you might need a fan to reduce the heat, especially if you use a laptop.

    02. Set the Preferences File in Photoshop

    The Preferences panel enables you to adjust Memory Usage

    Go to Edit: Preferences: Performance. In the Memory Usage section, try setting the slider to 70% and test it. If you receive memory errors, reduce it. In theory you should be able to use 100% but you have to account for other programs and the operating system.

    The next step is to set the History and Cache. Photoshop comes with a default setting of 20 levels of History. Reducing this number will reduce the need for memory. The Cache Levels control screen redraw and histogram speed. If you work with large files with few layers, try increasing the Cache Levels.

    If you work with smaller images with many layers, reduce the Cache Levels. This should improve Photoshop performance.

    03. Check the Efficiency Indicator

    Use the Efficiency Indicator to improve performance

    To turn on the Efficiency Indicator, go to the bottom of the image window and click on the pop-up window and choose Efficiency.

    At the moment, you can see my computer is running at 100% efficiency. Anything less than that is using the scratch disk(s) and will be slowing down your computer.

    If the efficiency is less than 90-95%, refer to step 3 to improve your system performance. If that doesn’t work, consider adding more RAM if your computer will support that.

    04. Have a look at the Scratch Disk

    Having enough RAM for Photoshop is extremely important. If your computer doesn't have enough RAM, Photoshop will use a Scratch Disk, which is free space on available drives.

    When working on an image file, Photoshop uses five times the size of the image in contiguous hard drive space. In other words, a 100MB file will need 500MB of contiguous hard drive space. If that's not available, you will receive an error message.

    One way to deal with that problem is to have an external hard drive but when you do, make sure it's a 4 or 6 pin firewire drive (avoid USB drives or DVD drives - they are too slow). Also make sure that the external drive is different than the drive you now use for virtual memory or working on large files.

    05. Use Purge

    Free up RAM using Purge

    When working on images, Photoshop stores data for Undo, Clipboard and History. The downside is the amount of memory used. To free up RAM, go to Edit: Purge: All. You can also purge the Video Cache. Note that using Purge will delete your History and you won’t be able to undo your latest changes. Also note that if you make a mistake, there’s an Undo option.

    06. File size limitations

    Even with all these improvements, there are only so many files you can load before Photoshop will begin to slow down. One way to prevent this from happening is to only work with the file sizes you need for your project. When you open the various files you need, go to Image: Image Size and reduce your file sizes.

    07. Turn off Font Preview

    Turning the Font Preview setting off will improve your system's performance. To do so, choose Type: Font Preview Size: None.

    8. Cold boot your computer

    If you discover that your computer is sluggish even after rebooting, sometimes a quick fix is to shut the computer down completely, then restart. This can fix your problem.

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    January 23, 2018

    You may want to look at your windows reliability History viewer Photoshop crashes the may reveal different modules that may be failing..

    JJMack
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices