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wolfgangb20754205
Participant
March 26, 2019
Answered

photoshop cc Rich tool tips missing

  • March 26, 2019
  • 1 reply
  • 2779 views

Now suddenly, there are no Rich tool tips showing in Photoshop CC 20.0.4

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[Moved from CS6 & earlier Creative Suites to Photoshop forum... Mod]

    This topic has been closed for replies.
    Correct answer wolfgangb20754205

    This on a Mac or PC? Could be video adapter driver-related.

    Try also completely uninstalling/reinstalling Photoshop if you haven't already. (Make sure to not save preferences; you'll have to start from scratch again if you have any saved workspaces.)


    Problem solved by Adobe support!

    Intel 4000 graphic card is not supported by PS20.

    1 reply

    War Unicorn
    Community Expert
    Community Expert
    March 26, 2019

    They enabled via Edit (Photoshop on Mac) > Preferences > Tools > Show Rich Tooltips?

    wolfgangb20754205
    Participant
    March 27, 2019

    Sorry, that does not work at all, it is turned on already!

    War Unicorn
    Community Expert
    Community Expert
    March 28, 2019

    Try resetting your preferences yet?

    Preferences in Photoshop