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darienb55303789
Participant
December 8, 2016
Question

Photoshop CC: Save As PDF Corrupts PSD

  • December 8, 2016
  • 5 replies
  • 1002 views

I've been diagnosing an issue of file corruption for a user and have been able to find the sequence of steps that is causing their problem.

1) Open a PSD file

2) Select Save As > PDF

3) Click through all the dialogs and save the PDF to the same directory as the PSD.

4) Examine files in Finder. The PSD file will now be very small and have no preview.

The Finder will still show the PSD file as an Adobe Photoshop file because it has the same file type information. Attempting to open it in Photoshop will report that the file is not a valid Photoshop file. After looking at it in a hex editor, I realized it was actually a PDF. Changing the file information and opening it showed that it indeed was a PDF of the same file. Photoshop also created the much larger PDF file that was intended via the Save As, so there's definitely an issue here.

Saving to a different directory does not do this, so there is a workaround. Unfortunately, one of our users lost a bunch of PSDs before we figured it out.

This is a bug that needs to be fixed!

This topic has been closed for replies.

5 replies

gener7
Community Expert
Community Expert
March 23, 2017

Nothing odd here. A psd saved as a Photoshop PDF in the same directory will leave two separate files: PSD and Photoshop PDF. One does not overwrite  the other. No errors opening the original PSD.

All thumbnails are normal size.

MBP Mid 2012/OSX 10.12.3/Photoshop CC 2017.0.1

Gene

davescm
Community Expert
Community Expert
March 23, 2017

Hi

I have just tried this with CC2017.0.1 in Windows 10 and cannot replicate it here.

I would be good if a MAC user can try to replicate it.

Dave

Legend
March 23, 2017

Please try this with a new PSD - for which you have not made this test before.

1. Complete your steps. At no time click on the PSD in the file list.

2. Check the PSD. Is it broken?

3. Look for the PDF you saved. Do you both the new PDF and broken PSD? If so, what is the modification time on the two files?

darienb55303789
Participant
March 23, 2017

That is not the issue I described.

Mohit Goyal
Community Manager
Community Manager
March 23, 2017

Hi darienb,

Please refer: photoshop pdf corrupts text

Thanks,

Mohit