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J
j.fuller@sensusmi.com
Known Participant
September 16, 2019
Question

Photoshop CC Slow and Freezing with Many Text Layers

  • September 16, 2019
  • 2 replies
  • 4140 views

With files that have many text layers, Photoshop CC is extremely slow, and it freezes completely when switching to a different app and then back to it again. I've turned off hardware acceleration to see if that would help, but it's the same result.

 

Dell Inspiron 17 7773 2-in-1

 

Sample test file attached.

System information also attached in the txt file.

 

This topic has been closed for replies.

2 replies

marliton
Community Expert
marlitonCommunity Expert
Community Expert
September 16, 2019

Hi. Your computer has 12GB ram of witch only less than 8GB free are free. That is very few ram for works with complex Ps files.

Marlon Ceballos
J
j.fuller@sensusmi.comAuthor
Known Participant
September 16, 2019
Please see the attached sample file. It's not complex.
marliton
Community Expert
marlitonCommunity Expert
Community Expert
September 16, 2019
Hi. Many layers make any file complex. Open the file in Photoshop and check the sizes in Photoshop (Document sizes, in the bottom left).
Marlon Ceballos
nikunj.m
nikunj.m
Legend
September 16, 2019

Hi there,

 

We apologize for the issue you are facing with the performance of Photoshop while working with documents with multiple text layers.

 

Would you mind checking the steps mentioned in the article linked below to optimize the performance of Photoshop and check if that helps?

https://helpx.adobe.com/in/photoshop/kb/optimize-photoshop-cc-performance.html

 

Also, please try to create more space on the computer for Photoshop to use as scratch disk or add an external drive to use an alternate scratch disk to check if that helps.

 

Regards

Nikunj

J
j.fuller@sensusmi.comAuthor
Known Participant
September 16, 2019

I'll certainly try.

It wasn't as bad before the latest version update, I think. It certainly didn't freeze before.

J
j.fuller@sensusmi.comAuthor
Known Participant
September 17, 2019
Unfortunately, nothing on that page helped. And, I was going to try "To speed font processing in Photoshop, turn off the WYSIWYG font preview list by choosing Type > Font Preview Size > None." , but there is no setting for that. Screenshot "typeoptions.jpg" now attached to this ticket.
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