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Participant
September 4, 2017
Answered

Photoshop CC - timeline panel not opening

  • September 4, 2017
  • 4 replies
  • 3448 views

I click on "Timeline" under Window and the Timeline panel does not open up. NOTHING happens. There is a checkmark beside the word Timeline but it is nowhere to be found.

This topic has been closed for replies.
Correct answer gener7

Ok, that's an older version of Photoshop CC and pretty much outdated. With your CC membership you can upgrade to CC 2017.1.1

at no extra cost.

Otherwise you have to reset this way:

If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:

Windows - double-click the PS icon to start Photoshop

                  Immediately Hold down CTRL-SHIFT-ALT

                  You will see a delete preferences dialog. Click “yes".

Macintosh - Hold down CMD-SHIFT-OPTION instead.

4 replies

鑫文47_2
Participant
September 5, 2017

其实有个万能的方法,那就是将Photoshop CC  重置。

Participant
September 5, 2017

Sorry I only speak English.

Interesting enough, I had a newer version of Photoshop CC on my computer and the Timeline opens up in that version.

I tried all of the above suggestions in the older version and the Timeline just does NOT open up. I don't know what the answer is to that.

Silkrooster
Legend
September 4, 2017

You can also change the workspace to animation and if it already, you can reset the workspace from the same menu. By default it is in the essentials workspace.

Participant
September 5, 2017

Thanks for replying but do not see anywhere that I can change the workspace to Animation. I looked at some of the other workspaces and none of them seemed to be suitable.

Silkrooster
Legend
September 5, 2017

Sorry it says Motion not Animation

gener7
Community Expert
Community Expert
September 4, 2017

Let's try a Preferences Reset:

Participant
September 5, 2017

My general preferences panel does not look like this. I looked around for the reset but couldn't find it.

I am working in Photoshop CC Version 14.2.1 x 64.

gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
September 5, 2017

Ok, that's an older version of Photoshop CC and pretty much outdated. With your CC membership you can upgrade to CC 2017.1.1

at no extra cost.

Otherwise you have to reset this way:

If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:

Windows - double-click the PS icon to start Photoshop

                  Immediately Hold down CTRL-SHIFT-ALT

                  You will see a delete preferences dialog. Click “yes".

Macintosh - Hold down CMD-SHIFT-OPTION instead.

Ussnorway7605025
Legend
September 4, 2017

moved to Photoshop forum