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A
agile_thinking98A4
Inspiring
October 26, 2017
Question

Photoshop CC Unresponsive Lagging Super Slow w Ryzen 7 & Gtx 1070

  • October 26, 2017
  • 2 replies
  • 2926 views

Hello I'v updat ed to cc 18 and I have some problem with Photoshop.
Before the update everything worked fine, now it starts to be unresponsive and lagging.
Using PS after some action the software freeze (the  OS continue to work normally)  and after 10/20 second restart doing all the action I was doing.
I'v tried to do something to fix the proble:

Delet the prefereces, start the program with Administrator permissions

Incrase the cache memory to 80%

Disable the GPU

Disable the Font Preview

Delete all the Plugin!
All my driver are update but the software still  working  bad!
Please HELP ME!

My Sistem: Windows 10
Processor: AMD Ryzen 7 1700
GPU: Gtx 1070
RAM: 32gb
SSD: Samsung 256gb
1xHD 1 tera

1xHD 500gb
2xHD 250gb

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    2 replies

    A
    agile_thinking98A4Author
    Inspiring
    October 27, 2017

    Thanks! It's work for now!

    Chuck Uebele
    Community Expert
    Chuck UebeleCommunity Expert
    Community Expert
    October 26, 2017

    I too had some issue with 2018 running slowly. What finally fixed it for me was to delete the AAMUpdater folder and the OOBE folder in the C:\Users\[your user name\AppData\Local\Adobe folder. You may not be able to completely delete the AAMUpdater folder, as AAM is running. I then did a reinstall of the AAM, actually, since it was installed, and I just deleted part of it, It gave me an option to repair it, which I did. I don't know why this worked, but it did.

      A
      agile_thinking98A4Author
      Inspiring
      October 27, 2017

      Just one thing.

      Now my Creative Cloud don't find adobe softwares as installed.

      All the softwares have the tag "install".

      Can you help me with this? Thanks a lot!!

      Chuck Uebele
      Community Expert
      Chuck UebeleCommunity Expert
      Community Expert
      October 27, 2017

      I'm not sure about that. Did you do the repair on the Adobe Application Manager (AAM)? Frankly, I wouldn't worry about it too much. Have you tried hitting install on one of the programs and seeing what happens? As long as your apps run, you might just want to wait until you know there are some updates, then install those.

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