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Buddy Overstreet
Participating Frequently
January 6, 2014
Answered

Photoshop CC won't open any .jpg files

  • January 6, 2014
  • 13 replies
  • 55754 views

Just updated to 14.1.2. and now no jpg files are opening at all. I can open them in "preview" or other image viewers, but getting a "Could not complete your request because the file was not found." error.

any thoughts?

This topic has been closed for replies.
Correct answer elegant_fantasy157F

installing camera raw 9.4 fixed my issue. osx 10.8.5

Camera Raw installer for Adobe Photoshop CC and CS6

13 replies

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KingKenny
KingKenny
Participant
June 11, 2014

Anyone found an answer to this yet? We have the exact same problem on our 10.6.8 machines.

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Guruhouse
Participant
April 30, 2014

HI there. I have excactly the same problem. It started yesterday. Photoshop CC opens everything else, but when I try to open a .jpg file it says

"Could not complete your request because the file was not found."

I'm on Mac, OS X 10.9.2, Photoshop CC 14.2.1

@BuddyOverstreet: Did you manage to fix the problem? If yes, I would love to know how to do it.



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    Buddy OverstreetAuthor
    Participating Frequently
    April 30, 2014

    Problem remains unresolved. I think it has to do with mavericks os—

    Sent from Mailbox

    On Wed, Apr 30, 2014 at 7:56 AM, Guruhouse <forums_noreply@adobe.com

    G
    Guruhouse
    Participant
    April 30, 2014

    Thank you.

    Sulaco
    Sulaco
    Inspiring
    January 6, 2014

    Are you on PC or MAC? Have you tried draging a JPG into Premiere?

    B
    Buddy OverstreetAuthor
    Participating Frequently
    January 6, 2014

    On a mac. I was able to open the same .jpg in Illustrator. Haven't tried premier yet

    Sulaco
    Sulaco
    Inspiring
    January 6, 2014

    Sorry, I was just replying to a post in the Premiere forum! I didn't mean to write Premiere here, what I meant was Photoshop!! *DOH*

    Ok, I am on PC myself and not really what you might call an Mac expert. Did you try to drag and drop a JPG into Photoshop? Tried opening it using Bridge?

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