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2 replies

SG...
Adobe Employee
Adobe Employee
January 6, 2018

HI,

Have you forwarded those crashes to the Adobe Crash Reporter system, including your email?

Regards,

steve

drake1701Author
Participant
January 6, 2018

Yes, quite a few times

SG...
Adobe Employee
Adobe Employee
January 7, 2018

Hi,

I found some of your reports, but nothing stands out. I'm going to send it to some developers and see if they can help out.

Can you recall a series of steps leading up to the crash so we can try to reproduce it? Does it happen with closing paths, maybe?

thx,

steve

Derek Cross
Community Expert
Community Expert
January 6, 2018

Try resetting your Photoshop Preferences, which you can do under the General tab in Photoshop Preferences.