Photoshop CC2019 + 2020 Crash on Print Request

Forum|Forum|6 years ago
December 4, 2019
1 reply
244 views

Crash on print request 100% since updated to 2020.

I run on Windows 10.

Both previous and current versions now crash:

.Photoshop 2020 V21.0.1 20191106.r.47 2019/11/06: 3152b481f18 x64

.Photoshop CC2019 V20.0.7 20191017.r.87 2019/010/17: 1208010 x64

Did:

.Uninstalled - reinstalled

.Deleted preferences file (both with Ctl-Alt-Shift and also manually)

.Tried Ctl-P and File-Print. Both crash.

.Not related to file types

Any suggestions on what can I try next?

TIA 😃

Crash or freeze

This topic has been closed for replies.

lambiloon

Community Expert

Hi no idea what is problem i think you should check on fresh windows install and there is already new update check it may be that works for you...Regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

melanies36237125Author

Participant

Thanks for the hint. The windows update was done right before the Photoshop update.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded