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Participant
August 25, 2021
Answered

Photoshop clutters my screen with replicas of my files (see photo to understand best)

  • August 25, 2021
  • 1 reply
  • 349 views

Hi! 
For about a week now I have had this weird effect happening to my photoshop (see picture for best explanation). I had assumed it was due to the file i was working on being too large, but this has continuously happened since for all of my files, even if they are very small.

How it happens? - If i don't move the canvas around (i have overscroll on) for about 4-5 minutes, a part of that images inrpints itself in the background, subsequently making my screen space smaller and smaller by adding extra such images. 

Extra information - The images are not part of my project whatsoever, but more of an error frame above everything else. I can hover over it, but it does not react if i, for example, hide a layer in my file. The images stay there in the corner, multiplying, until I give up and I have to restart my photoshop. Then it starts over. 

This topic has been closed for replies.
Correct answer D Fosse

"Deactivate Native Canvas" says it requires "Use Graphics Processor" to be on, and as I said, i've had it turned off for a very long time, and I am unable to turn it on because Photoshop does not recognise my current gpu (i have Intel HD Graphics 530 and NVIDIA GeForce GTX 960M), it says UNKNOWN GPU, though sometimes it recignises the Intel one, but it says it needs an update. which my laptop can't run. I have tried turning "Deactivate Native Canvas" on nonetheless, nothing changes. 

As a side note, I rolled back to 22.4.3, which used to work for me very well, but now I have the issue here as well


quote

i have Intel HD Graphics 530 and NVIDIA GeForce GTX 960M


By @anapopescu24

 

That's a big problem right there. You need to disable the Intel GPU.

 

Dual GPUs looks like a good idea on paper, and it works for applications that operate in a simple one-directional downstream fashion. But advanced applications like Photoshop use the GPU for actual data processing, and the result fed back to Photoshop for further processing.

 

You can't send data to one GPU and get it back from the other. So GPU switching needs to be turned off and disabled. There can only be one GPU, or at least two that are absolutely identical using the same driver.

1 reply

D Fosse
Community Expert
Community Expert
August 25, 2021

It's a GPU issue. As troubleshooting, try to disable the GPU in Preferences > Performance. If that clears it, update your video driver from the GPU vendor's website.

 

If still no good, try to check "Deactivate Native Canvas" in Preferences > Technology Previews. That's not a long term solution as that checkbox will at some point be removed, but the underlying bug may be fixed by then.

Participant
August 25, 2021

I already have the GPU disabled since my laptop can't run a better one, so I think I just have to accept that my laptop is getting too old to keep up with the latest photoshop updates... I will probably reroll to 22.4.3, since i did not experience this issue with it and hope the underlying bug will be fixed at one point. But thank you a lot for the help! 

Legend
August 25, 2021

Check "Deactivate Native Canvas" in Preferences > Technology Previews. Restart Photoshop. It should fix your issue.