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nikunj.m
nikunj.m
Legend
January 31, 2020

Hi there,

 

We are sorry about the experience with Photoshop 2020 on your Mac.

 

Please update Photoshop to the latest version (21.0.3) through the Creative Cloud desktop app and check if that helps. You can go to the "System Preferences" of your Mac, then select "Security and Privacy", then select the "Privacy" tab. Then go to "Accessibility" list and add Photoshop to the list. Also, grant permissions to the Photoshop under "Full disk access" and "Files and folders". Once done, restart your computer and then test Photoshop.

 

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html

 

Please backup your actions, brushes, etc. before resetting the preferences. Please check: https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,

Nikunj

    T
    timothyd115Author
    Participant
    January 31, 2020

    Hi Nikunj, thanks for the responce! I tried what you mentioned but unfortunately no luck. It's a real doozie this one, but I feel it might have something to do with Photoshop on this exact hardware, as it works on my other Macs. 

     Thanks again.

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