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Participant
November 2, 2017
Question

photoshop crashed when i open files or create new files

  • November 2, 2017
  • 1 reply
  • 131 views

Does anyone knows what happened to my photoshop ??

and How to solve this problem?

Im using trial one

Thank you very much

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Legend
    November 28, 2017

    Hi haniw,

    We'd need some more information to help you troubleshoot and resolve the issue.

    Which version of Photoshop are you using and what is your operating system?

    Do you get to see a crash report when Photoshop crashes.

    I'd also recommend you to go through this guide http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html ​that helps resolving issue like these.

    Thanks,

    Akash