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J
Jochen Specht
Inspiring
February 27, 2023
Answered

Photoshop Crashes after opening image or selecting magic wand tool...

  • February 27, 2023
  • 1 reply
  • 1216 views

Dear Community,

 

since I have a new PC with Windows 11 and installed the newest version of Photoshop, I have the problem, that the program crashes. 

 

For example:

 

- when opening a simple jpeg file

- when selecting the magic wand tool

...

 

A downgrade to Photoshop 2021 doesn't help. I have also tried to deinstall everything with the Creative Cloud Cleaner Tool and reinstall - no success.

 

THE ONLY SOLUTION I HAVE FOUND IS TO RUN THE PC IN SAFE MODE - PS DOESN'T CRASH.

 

But this cannot be the solution...

 

My system:

Windows 11 Pro 64-Bit 22H2

SSD 512 GB

11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz

48,0 GB DDR3 RAM

NVIDIA RTX A2000 6GB

 

This topic has been closed for replies.
Correct answer Jochen Specht

I checked the latest driver updates on Nvidia Homepage and saw, that there is a new one from this month. After updating, the problem has been fixed.

 

Thank you anyway!

1 reply

J
Jochen SpechtAuthorCorrect answer
Inspiring
February 27, 2023

I checked the latest driver updates on Nvidia Homepage and saw, that there is a new one from this month. After updating, the problem has been fixed.

 

Thank you anyway!

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