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Participant
October 7, 2022
Question

Photoshop crashes when adjusting brush size

  • October 7, 2022
  • 2 replies
  • 522 views

When I use ctrl+opt keys to change brush size (of whatever tool), Photoshop crashes about 15% of the time.

This is very time-consuming, so I hope there is a solution.

 

Currently on PS 23.5.1 on Mac OS Monterey 12.5, Mac Studio M1 Max, 64GB.

Using a Wacom Intuos Pro M with up-to-date driver, as well as an Apple trackpad.

 

This is happening on my current machine, but also on my MB Pro 2016 (Big Sur) and a Mac Pro (Monterey).

This topic has been closed for replies.

2 replies

Legend
October 7, 2022

@Caro26485541069j I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

TheDigitalDog
Inspiring
October 7, 2022

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(Mac OS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

*To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
MacOS**: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

**Note:
The user Library folder is hidden by default on macOS. In the Finder, hold down the Option key when using the Go menu. Library will appear below the current user's home directory. Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Also try disabling GPU in preference.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"