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Psiwuff
Participant
August 30, 2022
Answered

Photoshop crashes when duplicating layers

  • August 30, 2022
  • 2 replies
  • 1036 views

I currently have an issue that photoshop crashes every time I use the duplicate layer/group feature. This ONLY affects this particular feature though, if I open two documents side by side and drag the layers over from one to the other, nothing like this happens.

But this still hugely gets in the way of my workflow. Photoshop is latest current version, windows 10, drivers should be current to the best of my knowledge. Is anyone else having this issue currently? I feel it started about 2 updates ago for me.

This topic has been closed for replies.
Correct answer Psiwuff

Update, a reinstall did, in fact, fix the problem. I apologize for not thinking of this right away.

2 replies

Mohammad.Harb
Community Expert
Mohammad.HarbCommunity Expert
Community Expert
August 30, 2022

Does that happen if you use the Keyboard shortcut ctrl + J ? or draging Layers/ groups on the New layer icon in the layer's panel ? 

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    PsiwuffAuthor
    Participant
    September 7, 2022

    The issue only occurs when using the "duplicate layer" function to duplicate one layer into another document. Duplicating into the same document works, duplicating into a different document always crashes, regardless of document complexity, size, bitdepth etc.

    At the same time, opening two documents and arranging them side by side, I can move layers between documents without issue. The downside however is, that this ruins alignment for non document-filling layers, the current - annoying - workaround is to create a fill layer beneath the layer(s) i want to move, then drag the entire stack over and delete the fill layer after aligning the stack with document bounds. I may attempt a full re-install to see if the problem can be resolved.

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    PsiwuffAuthorCorrect answer
    Participant
    September 7, 2022

    Update, a reinstall did, in fact, fix the problem. I apologize for not thinking of this right away.

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    August 30, 2022

    What have you done for all-purpose trouble-shooting so far? 

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/using/preferences.html

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