Photoshop crashing

Forum|Forum|5 years ago
June 12, 2020
2 replies
1886 views

Photoshop crashing when I instructing to print.

There is this problem every day. ááááááááááááá

Aniko

This topic has been closed for replies.

Correct answer Derek Cross

Which version of Photoshop and OS?
Have you tried resetting the Photoshop preferences?

T

TamaraKam

Participant

Help! I purchased Creative cloud and Photoshop crashes every time, every version, immediately after it opens up (in about 1 minute after opening. I tried everything -reinstall, all three latest versions, etc. I am using Windows 10. Illustrator works perfectly. So doesn't InDesign. It is just Photoshop. I am ready to cancel subscription because all I really need is Photoshop.

Derek Cross

Community Expert

Which version of Photoshop and OS?

How much RAM and spare disk capacity do you have?
Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

T

TamaraKam

Participant

I tried the last 3 versions of Photoshop 2021. 8 GB RAM with 7.89 usable GB. Windows 10 home. I would love to check out the Photoshop preferences, but it crashes after I install it. It installs, opens, stays open for about a minute (60 seconds), and then crashes, asks if I would like to send a report, and then automatically closes.

I have uninstalled many times and tried installing each of the last 3 versions. I tried uninstalling Creative Cloud and reinstalling. Photoshop keeps crashing. AI works fine, ID works fine. Not sure about the rest. I really only wanted Photoshop but purchased Creative Cloud.