Skip to main content
ShakedGD
Inspiring
December 12, 2020
Question

Photoshop crashing

  • December 12, 2020
  • 1 reply
  • 224 views

Hi.

I bought photoshop today, and when I try to open it, it crashing at the splash screen while trying to initialize.

I would love to get your help on that since I really need it for work.

 

This topic has been closed for replies.

1 reply

December 12, 2020

Hi

I assume you're on Windows, can you check the Windows event viewer for errors relating to Photoshop.exe in the application log

 

ShakedGD
ShakedGDAuthor
Inspiring
December 12, 2020

I don't see anything related to photoshop.

I got a lot of errors bot none of them related to photoshop, all of the errors I see are related to user profile service.