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RebeccaPressley
Participant
January 14, 2024
Question

Photoshop crashing

  • January 14, 2024
  • 5 replies
  • 153 views

Photoshop 2024 keeps crashing when I try to print. It opens fine and pulls up the file. Using either Ctrl + P or just File, print the program just disappears.

Using Windows 11

Side note: I just put the latest driver on.

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    5 replies

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    January 14, 2024

    Try to press the spacebar as you click Print. This deletes any (corrupt) print metadata in the file.

      Derek Cross
      Community Expert
      Derek CrossCommunity Expert
      Community Expert
      January 14, 2024

      What is the size of the image?

      R
      RebeccaPressleyAuthor
      Participant
      January 14, 2024

      RAM = 32GB

      Space available c: 235GB

      64-bit operating system, x64-based processor

       

        Derek Cross
        Community Expert
        Derek CrossCommunity Expert
        Community Expert
        January 14, 2024

        How much RAM and spare hard disk capacity do you have?

        R
        RebeccaPressleyAuthor
        Participant
        January 14, 2024

        Side note: I'm trying to print on an Epson ET-8550 with the latest driver.

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