Photoshop crashing and homepage blending in

Forum|Forum|3 years ago
September 9, 2022
3 replies
204 views

Please help. The moment I open another file or copy something, the whole interface crashes and Photoshop becomes unusable. I just recently download Photoshop and the device I'm using is new too. Never had this problem before with other Photoshop versions.

https://www.kapwing.com/videos/631b3a6b54e6c4006eb736f8

Windows

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Kevin Stohlmeyer

Community Expert

Hi @Jasmijn22603177ylvc I got your PM with the specs.

It appears you do not have enough RAM to run Photoshop effectively - the minimum system requirements is 8GB and I've highlighted below you only have 7.5 total installed and 4 GB available.

You'll need to increase your RAM if you intend to use recent versions of Photoshop. Even older versions will experience issues with only 4-5 GB available RAM.

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64
Number of Launches: 14
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.1889
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2994 MHz
Built-in memory: 7541 MB
Free memory: 4818 MB
Memory available to Photoshop: 5009 MB
Memory used by Photoshop: 70 %