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juliem96950495
Participant
November 28, 2016
Answered

Photoshop CS2 won't open

  • November 28, 2016
  • 1 reply
  • 1444 views

i purchased CS2 suite. Software crashed a number of times. I tried reinstalling with CDs then found to no avail. Read that I needed to download from your website which I have done. Still unable to activate the new downloaded software using the new serial number.  Any suggestions?

    This topic has been closed for replies.
    Correct answer juliem96950495

    Branching to a new discussion and moving this discussion to the Photoshop General Discussion forum.

    Juliem96950495 what operating system are you attempting to utilize Photoshop CS2?  Was Photoshop CS2 already previously installed and functioning?  Is this a new computer or why did you need to reinstall Creative Suite 2?

    Finally do you receive any specific error messages when Photoshop CS2 unexpectedly closes?


    my laptop is using Windows 7. Photoshop was previously installed on this computer and functioned for sometime. Recently, I tried to open the program and as it begins to open then freezes my whole computer. Only way to get out is to forcibly shut down. I do not receive any messages when photoshop freezes. I do note that the program freezes after it has sorted fonts.

    i just went through and deleted all the old files from the original software downloads and retried opening Photoshop. Unbelievably, it is now working. Hurray!

    1 reply

    Jeffrey_A_Wright
    Legend
    November 28, 2016

    Juliem96950495 what specific error message are you receiving?  There is no activation involved with the Creative Suite 2 installation files, and serial number, referenced in the link in message #97 of this discussion.

    juliem96950495
    Participant
    November 29, 2016

    i retried install today. During install, I was asked to insert new serial number, which I did. I tried to open the Adobe Photoshop CS2 file. It began to open and then froze. Had to force shut down the laptop and reboot. Happened three times. I was however able to open Adobe ImageReady CS2 file with no issues. Any idea what's happening?

    Jeffrey_A_Wright
    Legend
    November 29, 2016

    Branching to a new discussion and moving this discussion to the Photoshop General Discussion forum.

    Juliem96950495 what operating system are you attempting to utilize Photoshop CS2?  Was Photoshop CS2 already previously installed and functioning?  Is this a new computer or why did you need to reinstall Creative Suite 2?

    Finally do you receive any specific error messages when Photoshop CS2 unexpectedly closes?