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BaneJacob
Participating Frequently
May 3, 2010
Answered

Photoshop CS5 - Aplication error - (0xc000001d)

  • May 3, 2010
  • 74 replies
  • 234218 views

I installed Master Collection CS5 and all aplications starts but Photoshop CS5 got start error:

Got Windows 7 and CS4 was running fine. I uninstalled CS4 but nothing changed for better.

Help please!

All my Admin permissions are full! I'm only user of my PC and set my PC to Admin=User.

    This topic has been closed for replies.
    Correct answer SG...

    Yes, thank you. I was going to say the same things about looking for P3 systems as well, perhaps with help from Intel.    


    Hi everyone,


    We just posted an update that includes addressing this issue. You can get the update from Photoshop's Help> Updates...


    Alternatively, you can go to this link to download an installer:
     http://www.adobe.com/support/downloads/detail.jsp?ftpID=4733

    You should no longer see the application error on launch. Because the chipsets that throw this error don't support SSE2 instruction sets, GPU features and 3D features in Ps CS5 Extended will not work.

    Regards,
    steve

    74 replies

    Show previous replies
    V
    vizardkillerxd1
    Participant
    June 29, 2010

    Just to let you know what else gets this error:

            Windows XP Home Edition (2002) SP3

            AMD Sempron(tm) 3000+

            2.00 GHz, 1.18 GB of RAM

    for now, can i get a download for CS3/4 so i can work on my signatures... i dont know how to get them.

    GL and i hope that you guyz will find the solution soon.

    P
    Pvy1
    Participant
    June 18, 2010

    I get the same error with a

    Athlon Xp 3200+ Processor with SP3

    Gl trying to find fix because i've been using CS4 since i bought CS5.

    Sucks....

    S
    Snowdown
    Participant
    June 15, 2010

    Hello guys,

    I've got the same problem like you. CS4 works but not CS5. I have reinstalled CS5 many times and it haven't worked.

    My computer:

    CPU Typ    AMD Athlon XP, 1500 MHz (15 x 100) 1700+

    1GB Ram

    Motherboard Name    Epox EP-8RDA+ / FIC AU11 Chameleon

    nVIDIA GeForce4 Ti 4200 with AGP8X 

    @Chris

    If you like, I can also lend you my second computer but do you have to test it just over the Internet or do you need it "real"?

    Chris Cox
    Chris Cox
    Legend
    June 15, 2010

    We're looking for systems we can keep for future testing.

    One of our people is checking ebay and craigslist :-)

    A
    Anonymous
    June 15, 2010

    Chris,

    How many systems do you need?

    You will need AMD Athlon XP 2800+

    CPUID 06A0 Barton (0.13um)

    CPU Cache L1=128KB, L2=512KB

    Chipset VIA KT400, Motherboard: ASUS A7V8X-X (this is 2003~2005 devices)

    I
    igorkov
    Participant
    June 13, 2010

    hi, Chris

    let's be together

    Adobe does not find such many Athlon XP computers, what we have

    let testing your CS5 patch together

    A
    Anonymous
    June 15, 2010

    I am experiencing similar problem. I have one extra computer I can lend you in return for CS5 Master Collection.

    A
    Anonymous
    June 6, 2010

    Is it still worth it to wait ?

    tell us if you will do nothing about it so we can move on and not wait and waste our time on this.

    Chris Cox
    Chris Cox
    Legend
    June 6, 2010

    We are still working on it.

    The code involved wasn't trivial to fix, and we still have a difficult time finding machines to test on.

    C
    cherylkravetz
    Participating Frequently
    June 6, 2010

    Thank you for keeping us updated on your progress in finding a solution.

    We appreciate all you're doing and hope it is resolved soon. I will keep

    my copy of CS5 in anticipation of a patch for the problem.

    In a message dated 6/6/2010 2:55:25 P.M. Eastern Daylight Time,

    forums@adobe.com writes:

    We are still working on it.

    The code involved wasn't trivial to fix, and we still have a difficult

    time finding machines to test on.

    A
    Anonymous
    June 4, 2010

    I see its been a month now since this was first reported and took only afew days to track down the cause.

    Yet there is still no fix.

    If you guys can not come up with a fix for this why not just say if your using an AMD +/- XP/MP your SOL and call it a day. I had no plans to spend 2,000 just to use CS5.

    Zeno Bokor
    Zeno Bokor
    Inspiring
    June 6, 2010

    Holger Bauer wrote:

    If you guys can not come up with a fix for this why not just say if your using an AMD +/- XP/MP your SOL and call it a day. I had no plans to spend 2,000 just to use CS5.

    I don't think you realize just how weak an Athlon XP is compared to the current crop of processors. The cheapest (new) computer that you can buy today will easily be twice as strong as an Athlon XP. With the obvious exception being netbooks and netops which have Pentium3 era processing power.

    A
    ADMGemini
    Participating Frequently
    May 27, 2010

    I know everyone is asking now, but I am starting to get impatient. I am very disappointed in that Adobe has released something that is technically in-complete. They were one of the best companies, in my opinion, along side Microsoft.

    Can you not approximate when this "patch" or DLL will be released? Up to a month? or even a year?

    Thank you,

    ADMGemini.

    A
    Anonymous
    May 27, 2010

    You sent this to the wrong individual . . . I'm just another frustrated user

    N
    NixazMixaz
    Participant
    May 23, 2010

    Looks like we're not going to get the fix.. I think Adobe should discuss more about this, because they won't get any money from those costumers, who have this problem.

    H
    herron
    Known Participant
    May 23, 2010

    They're very close to having me demand a refund. And it'll be a cold day

    in h*ll before I buy another Adobe product. There are good alternatives now

    to Photoshop, Illustrator and Dreamweaver.

    In a message dated 5/23/2010 12:21:10 P.M. Eastern Daylight Time,

    forums@adobe.com writes:

    Looks like we're not going to get the fix.. I think Adobe should discuss

    more about this, because they won't get any money from those costumers, who

    have this problem.

    G
    gruhu13
    Participant
    May 21, 2010

    I´ve got the same error:

    my processor:

    AMD Athlon XP 3000+ 2,16 GHz

    Ram: 2,00 GB

    Systemtyp: 32-bit

    OS: Windows 7 Ultimate

    Language: German

    wating for a patch, too

    A
    Anonymous
    May 21, 2010

    Same problem here.

    I got an AMD Sempron 3000+ and I'm running Windows 7. Waiting for a patch now.

    H
    herron
    Known Participant
    May 21, 2010

    Hope it comes soon. I'm getting my money back for the PS CS5 download if

    a patch that will let AMD Athlon XP use it isn't available by next Friday!

    In a message dated 5/21/2010 11:08:34 A.M. Eastern Daylight Time,

    forums@adobe.com writes:

    Same problem here.

    I got an AMD Sempron 3000+ and I'm running Windows 7. Waiting for a patch

    now.

    Show more replies
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